Professional Fridge Repair in Nairobi- Same Day Service Available| 0704843613

Fast and Reliable Fridge Repair Services in Nairobi – Refitec | 0704843613


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“Common fridge problems in Nairobi: fridge not cooling, leaking water, frost buildup, weird noises, compressor issues. Refitec offers fast, reliable fridge repair in your estate or along major roads across Nairobi.”


Fridge Repair in Nairobi by Refitec: Reliable, Close, Professional

Every household in Nairobi depends on a working refrigerator. Whether you’re storing groceries, preserving leftovers, or keeping fresh fruit and veg, a fridge that misbehaves can quickly become a big headache. Refitec is here to solve those problems fast. With experienced technicians, genuine parts, and fast response across all estates and along Nairobi’s major roads, we make sure your fridge works well again. Below is a full guide to fridge faults, areas we serve, how we work, and tips to maintain your fridge.


Why Fridge Problems Happen

Below are some of the most common fridge faults encountered in Nairobi, and what causes them. Recognizing symptoms early helps avoid bigger damage or food spoilage.

  1. Fridge Not Cooling (or Cooling Poorly)
    Could be low refrigerant gas, a dirty condenser coil, stuck evaporator fan, faulty thermostat, or compressor problems. If the ambient temperature is high (especially during Nairobi’s hot seasons), the fridge struggles more.
  2. Overfreezing / Frost Build-up
    Frost forming inside freezer compartments or rear panels is often due to a failed defrost heater, damaged defrost timer, or poor door sealing. It reduces cooling efficiency and may block vents.
  3. Water Leakage
    Leaky fridge issues are common: blocked defrost drain, broken water inlet valve, condensation from poor insulation or door gasket failure. Sometimes a tilt or placement issue causes drainage to go wrong.
  4. Weird Noises
    Buzzing, hissing, rattling or grinding sounds can come from malfunctioning compressor, worn bearings on fans, or ice bouncing against internal parts. Regular vibration issues can also cause noise.
  5. Fridge Freezer Parts Failing
    Components such as door seals, light bulbs, interior switches, ice makers, water dispensers, and thermostats often wear out or fail and need replacement.
  6. Electrical Faults and Power Issues
    Nairobi suffers occasional power surges, brownouts, or inconsistent voltage. These can damage compressors or control boards. Also loose wiring, faulty plugs, or internal short circuits are possible causes.
  7. Compressor Failure
    Compressor is the heart of the cooling system. When it’s failing or worn, the fridge might not cool at all, or run constantly. Replacing a compressor is costly but often necessary.
  8. Temperature Fluctuations
    If the temperature inside the fridge/freezer fluctuates too much it can spoil food. Likely causes include problems with thermostat, sensor, or sealing, frequent opening of the door, or overloading.

Estates & Neighbourhoods We Serve

Refitec covers essentially all of Nairobi. Here are key estates, suburbs and neighbourhoods where we work:

  • Karen
  • Lavington
  • Kilimani
  • Kileleshwa
  • Kitisuru
  • Runda
  • Muthaiga
  • Westlands
  • Parklands
  • Gigiri
  • Loresho
  • Spring Valley
  • Kyuna
  • Riverside
  • Lang’ata
  • Hurlingham
  • Embakasi
  • South B / South C
  • Dagoretti / Dagoretti Corner
  • Roysambu
  • Kasarani
  • Donholm
  • Umoja
  • Kayole
  • Komarock
  • Utawala
  • Upper Hill
  • Thika Road suburbs (Ruiru, Kasarani etc.)
  • Mombasa Road suburbs (Embakasi, Donholm, etc.)

Whether you are on a leafy street in Lavington, or an apartment block off Ngong Road in Kilimani, or a house in Embakasi near Mombasa Road, we come.


Major Roads & Access Areas

Good access is essential for us to deliver fast service. Refitec services clients along all major Nairobi roads, so location is not a barrier. Key roads we cover:

  • Thika Road (Superhighway)
  • Mombasa Road
  • Ngong Road
  • Waiyaki Way
  • Lang’ata Road
  • Kenyatta Avenue
  • Uhuru Highway
  • Jogoo Road
  • Outer Ring Road / Eastern Bypass corridors
  • Roysambu / Kiambu Road
  • Kirinyaga Road etc.

If your residence is near any major road or junction, it is easier for technicians to get to you fast. Even estates somewhat off the main roads are included – we know the routes.


Why Choose Refitec

Refitec stands out in Nairobi’s overloaded repair market for several reasons:

  • Fast Diagnosis & Transparent Pricing: We inspect, report what’s wrong, show you options (repair vs part replacement), and give you a quote before starting work.
  • Genuine Parts: Door seals, compressors, thermostats, fans, relays – we use quality spares so the repair lasts.
  • Skilled Technicians: Certified experience with many fridge brands – LG, Samsung, Whirlpool, Haier, Bosch, etc.
  • Warranty: On parts and labour for many repairs (check your model’s eligibility).
  • Wide Coverage: As above – great reach across Nairobi, so you don’t pay extra just because you live further from central.
  • Emergency Response: Sometimes fridges break down late at night or food is at risk – we provide emergency fixes or temporary solutions where possible.

What to Do Before Calling for Repair

To help us serve you better, and possibly avoid unnecessary cost, try these steps first:

  • Check the temperature settings: Are they accidentally turned wrong?
  • Inspect the door seal: Does the door close properly? Is the rubber gasket torn or warped?
  • Clean any visible dust or debris near the condenser coils (usually at back or underneath).
  • Ensure the fridge is level and correctly positioned, not pushed against walls that block ventilation.
  • For leaks: Check if water is pooling underneath; see if drain holes are blocked (in freezer or back wall).
  • Note brand, model, and age – some issues may be tied to those.
  • Observe when the problem started and under what conditions (after heavy usage, after full defrost, after power outage etc.). This helps the technician.

Typical Repair Process by Refitec

Here’s what you can expect when you call Refitec for fridge repair:

  1. Booking / Call-Out
    You call or WhatsApp us, give your location (estate or road), describe the fridge issue, brand, model. We schedule a visit.
  2. Diagnostic Visit
    Technician comes to your home, examines the fridge inside and out, tests cooling performance, checks seals, components, etc.
  3. Quote & Approval
    After diagnosis, we tell you the problem, possible solutions (repair parts, or in some cases replacement), approximate cost, and time to complete. You decide.
  4. Repair Work
    We carry spare parts for common faults. If special parts are needed, we order and return (or sometimes leave the part and come back). Work is done on-site whenever possible.
  5. Testing & Cleanup
    After repair, we test the fridge over some hours to ensure cooling holds steady. We clean up debris, ensure door sealing, that freezer is defrosting correctly, etc.
  6. After-Repair Advice & Warranty
    Technician gives you advice on maintenance, usage. We provide warranty on parts and labour. If the same fault recurs within the warranty, generally we attend to it.

Costs & Time Frames

  • Simple repairs (door gasket, thermostat replacement, light bulb, interior parts): often fixed same day.
  • Moderate faults (evaporator fan, compressor relay, refrigerant leak): may take a few hours, especially if parts are in store.
  • Major faults (compressor replacement, control board issues): parts may need ordering; might take 1-3 days.

Cost depends on brand, extent of damage, and parts needed. Refitec aims for competitive pricing, often cheaper than replacing fridge altogether.


Real Client Stories / Hypotheticals

  • A family in Kilimani noticed food always going bad in the lower shelf. Technician found thermostat sensor misaligned, adjusted it, replaced gasket, and fridge worked fine again.
  • In Embakasi near Mombasa Road, a customer had leaks: blocked drain hole and warped door seal. Within a few hours, parts cleaned, new gasket fitted, leak stopped.
  • Karen estate client had noisy fridge – loud compressor hum. On inspection, refrigerant was low and compressor working too hard; recharge + replacing a failing relay solved it.

Maintaining Your Fridge

To avoid frequent repairs, here are maintenance tips:

  • Keep the condenser coils clean: dust and dirt reduce heat dissipation. Clean every few months.
  • Avoid overloading, especially in freezer compartments: airflow is needed.
  • Minimize door opening, and close door properly. Worn gaskets reduce efficiency and increase workload on compressor.
  • Defrost regularly (if non-frost-free model). Remove ice buildup.
  • Position fridge away from direct sun, or heat sources, with some space for ventilation behind & above.
  • Use surge protection or voltage stabilizer—power fluctuations harm motors and electronics.

FAQs

Q: How long does a typical fridge last in Nairobi?
A: With proper maintenance, a good fridge can last 10-15 years. But harsh conditions, high ambient temperatures, frequent power surges, or poor maintenance shorten that.

Q: Is it worth repairing an old fridge or should I buy a new one?
A: Depends on age, cost of repair versus buying new, energy efficiency. If repair cost is over 50-60% of what a new, energy-efficient fridge would cost, replacement may be better. Also new models often use less power, which matters with frequent electricity costs.

Q: What brands does Refitec service?
A: All common fridge brands sold in Nairobi: Samsung, LG, Whirlpool, Haier, Bosch, Beko, Kenwood, etc. Also less common or generic models – though part availability may take longer.

Q: Do you provide spare parts?
A: Yes – we carry stocks of common parts (gaskets, thermostats, relays, etc.). For more specialized parts or older models, we order and schedule follow-up.


Call to Action

If your fridge is acting up — not cooling, making noise, leaking, or freezing too much — don’t wait until food spoils or the fault gets worse. Refitec is ready to help. Call us or send a message. Tell us your estate or which major road you’re near (for example “off Waiyaki Way, Kileleshwa” or “near Mountain View along Ngong Road”) so we can dispatch a technician fast. Let us fix your fridge right the first time.


 

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