Where to Buy a Washing Machine in Nairobi

Major Vendors and Locations

VendorLocation(s)Contact
Hotpoint AppliancesSarit Centre, Yaya Centre, Garden City, Village Market, Imaara (Mombasa Road), Binaa Complex Karen020 3699000
Naivas110+ stores across Nairobi including Westlands, Kilimani (Wood Avenue), CBD branches0111 184200
Jumia KenyaOnline platform (www.jumia.co.ke)Available online
CarrefourMultiple locations including Runda Mall, Nord Mall (Ruiru), Spring ValleyAvailable at stores
AvechiPioneer House, Moi Avenue, 4th Floor Shop 4020701 101010
RamtonsOnline and select retailersAvailable online
PatabayOnline and Nairobi showroomsAvailable online

Whether you prefer the hands-on experience of shopping in physical stores or the convenience of online browsing, Nairobi offers abundant options for purchasing your next washing machine. Take time to compare features, prices, and after-sales support to ensure you make the best choice for your household needs.

Shopping for a washing machine in Nairobi has never been easier, with numerous retail outlets offering a wide range of options to suit different budgets and preferences. Whether you’re looking for a budget-friendly twin-tub model or a premium front-loading automatic washer, the city’s diverse retail landscape has you covered.

Major Retail Chains

Nairobi’s established appliance retailers provide comprehensive shopping experiences with professional advice, installation services, and warranty support. Hotpoint Appliances stands out as one of the city’s most established names, operating multiple outlets across key shopping destinations. Their stores stock leading global brands including Samsung, LG, Bosch, and Whirlpool, alongside their own Von brand. Most locations offer free next-day delivery within Nairobi and professional installation services.

The supermarket sector has also embraced home appliances, with chains like Naivas and Carrefour now featuring dedicated electronics and appliance sections. These outlets provide the convenience of one-stop shopping, allowing customers to pick up groceries alongside their new washing machine. Naivas operates over 110 stores across Kenya, with numerous branches throughout Nairobi offering washing machines from brands like Von, Ramtons, and other popular manufacturers.

Online Shopping Platforms

For those who prefer browsing from home, Jumia Kenya has emerged as the country’s leading online marketplace for home appliances. The platform features an extensive catalog of washing machines from budget to premium segments, with detailed specifications, customer reviews, and competitive pricing. Jumia offers delivery services throughout Nairobi and provides a convenient pay-on-delivery option for added peace of mind.

Another notable online option is Avechi, which specializes in electronics and appliances with competitive pricing on Ramtons and Mika brand washing machines. Their physical showroom is located on Moi Avenue in Pioneer House, above Quickmart, providing the option to view products in person before purchasing online.

Specialized Appliance Stores

For buyers seeking specialized service and expertise, dedicated appliance retailers offer personalized consultations to help match customers with the right washing machine for their needs. These stores typically provide extended warranty options and after-sales support through dedicated service centers.

What to Consider When Buying

When shopping for a washing machine in Nairobi, several factors deserve consideration. Capacity is crucial and is measured in kilograms of dry laundry. Smaller households might find 6-8kg models sufficient, while larger families should consider 10kg or more. The choice between front-loading and top-loading machines depends on space constraints and washing preferences, with front-loaders generally offering better energy efficiency.

Energy consumption has become increasingly important given electricity costs. Modern models with energy-efficient motors not only reduce utility bills but also tend to be more durable. Additionally, consider the variety of wash modes available, as different fabrics require different treatments for optimal care.

Most major retailers in Nairobi offer flexible payment options including installment plans through partnerships with financing companies, making it easier to afford higher-quality machines. Warranty coverage typically ranges from one to two years, with some retailers offering extended warranties for additional peace of mind.

Making Your Purchase

Before finalizing your purchase, verify delivery terms and installation services. Most major retailers include free delivery within Nairobi, though conditions may vary for outlying areas. Professional installation is often complimentary, ensuring your machine is properly connected and tested. Don’t hesitate to negotiate prices, especially when making cash purchases or buying multiple appliances together.