Overview
Got a TV acting up in Ruai? Refitec is your go-to repair shop for all television brands and models. Whether your screen went blank, the sound disappeared, or the panel cracked — we fix it fast, at fair prices, right here in Ruai and the surrounding estates. We serve both walk-in customers and offer on-site home visits. Call or WhatsApp us on 0704843613 and let’s sort your TV today.
Description
Refitec is a professional electronics repair company serving Ruai, Utawala, and nearby areas in Nairobi East. We specialize in TV diagnosis, repair, and spare parts replacement for all major brands. Our technicians are trained, experienced, and honest — no guesswork, no inflated quotes. If you’ve been searching “TV repair near me in Ruai” or “TV repair near me in Utawala”, you’ve landed in the right place.
Introduction
A broken TV disrupts everything — the evening news, your kids’ cartoons, the big game. In Ruai, many households deal with common TV faults that go unfixed for weeks simply because finding a trusted technician isn’t easy. That’s where Refitec comes in. We’ve built a reputation across Ruai, Utawala, and surrounding estates for honest, fast, and affordable TV repair. No unnecessary part replacements. No hidden charges. Just clean, professional work.
Estates & Apartments We Serve in Ruai
We actively serve customers across all these areas — if you’re nearby, we can come to you:
| Estate / Area | Coverage |
|---|---|
| Ruai Town | ✅ Full Coverage |
| Utawala | ✅ Full Coverage |
| Joska | ✅ Full Coverage |
| Kamulu | ✅ Full Coverage |
| Bypass Estate | ✅ Full Coverage |
| Greenspan | ✅ Full Coverage |
| Mihang’o | ✅ Full Coverage |
| Kayole | ✅ Full Coverage |
| Pipeline | ✅ Full Coverage |
| Embakasi | ✅ Full Coverage |
| Gatimu Apartments | ✅ Full Coverage |
| Pentagon Apartments | ✅ Full Coverage |
| Classic Apartments Ruai | ✅ Full Coverage |
| Sunrise Apartments | ✅ Full Coverage |
Common TV Problems Diagnosed & Repaired by Refitec
These are the faults we handle every single day:
| Problem | What It Means |
|---|---|
| No picture, has sound | Backlight or T-Con board failure |
| No sound, has picture | Audio IC or speaker fault |
| TV won’t turn on | Power board or capacitor failure |
| Screen lines / cracks | Panel damage or flex cable issue |
| Blinking / flashing screen | Backlight strip or inverter board fault |
| Dead TV (no standby light) | Blown fuse or main board failure |
| HDMI ports not working | Port damage or software conflict |
| Remote not responding | IR sensor or main board issue |
| Wi-Fi not connecting (Smart TV) | Software or network module fault |
| Overheating / shutting off | Ventilation blockage or power board fault |
| Distorted colors / dark patches | Panel or T-Con board failure |
| TV stuck on logo | Software crash — needs re-flash |
How Refitec Diagnoses Television Faults
We don’t guess — we test. Here’s our step-by-step approach:
1. Visual Inspection We open the TV and check for burnt components, blown capacitors, loose connectors, and physical damage. Most faults reveal themselves at this stage.
2. Power Rail Testing Using a multimeter, we check all voltage outputs from the power board. A weak or missing rail points us straight to the faulty section.
3. Board-by-Board Isolation We test the main board, power board, T-Con, and inverter board individually to pinpoint exactly which one has failed.
4. Display & Panel Check We run test patterns on the panel to distinguish between a panel fault and a board fault — saving you money on unnecessary panel replacements.
5. Software Diagnosis (Smart TVs) For smart TV issues, we connect to manufacturer diagnostic tools or manually re-flash firmware to resolve software crashes, update loops, and connectivity failures.
6. Honest Quote Before Any Repair Once diagnosed, we give you a clear cost breakdown before touching anything. No surprises.
Service Estimate Prices
These are rough estimates. Final cost depends on brand, model, and parts needed.
| Service | Estimated Cost (Ksh) |
|---|---|
| Diagnosis / Assessment | 300 – 500 |
| Power board repair | 1,500 – 3,500 |
| Backlight strip replacement | 2,000 – 5,000 |
| Main board repair / replacement | 2,500 – 6,000 |
| T-Con board replacement | 2,000 – 4,500 |
| Software re-flash (Smart TV) | 1,000 – 2,000 |
| HDMI port replacement | 800 – 1,500 |
| Screen / panel replacement | 8,000 – 25,000+ |
| Speaker replacement | 500 – 1,500 |
| On-site home visit fee | 500 – 1,000 |
Diagnosis fee is waived if you proceed with the repair.
Spare Parts Price Guide
| Spare Part | Price Range (Ksh) |
|---|---|
| Capacitor set (power board) | 200 – 600 |
| Backlight LED strips | 800 – 2,500 |
| Power supply board | 1,500 – 4,000 |
| Main board | 2,000 – 7,000 |
| T-Con board | 1,500 – 4,500 |
| Inverter board | 1,000 – 3,000 |
| HDMI port | 150 – 400 |
| IR sensor / receiver | 150 – 350 |
| Remote control (universal) | 300 – 800 |
| Panel (32″ – 43″) | 7,000 – 18,000 |
| Panel (50″ – 65″) | 15,000 – 30,000+ |
All spare parts come with a 30-day warranty.
TV Brands Repaired by Refitec
We repair virtually every brand sold in Kenya:
| Brand | Brand | Brand |
|---|---|---|
| Samsung | LG | Sony |
| TCL | Hisense | Skyworth |
| Vitron | Vision Plus | Ramtons |
| Bruhm | Nasco | Tornado |
| Sharp | Panasonic | Philips |
| Toshiba | Sansui | Itel |
| Amtec | Aiwa | JVC |
| Coocaa | Xiaomi | Changhong |
Screen types covered: LED, LCD, OLED, QLED, Smart TV, Android TV, 4K UHD.
Other Appliances Repaired by Refitec in Ruai
TVs aren’t all we fix. Bring us your broken electronics and we’ll take a look:
| Appliance | Service |
|---|---|
| Washing Machines | All brands — drum, motor, PCB faults |
| Refrigerators & Freezers | Compressor, thermostat, gas refill |
| Microwave Ovens | Magnetron, door switch, PCB repair |
| Electric Cookers | Hotplate, thermostat, wiring |
| Water Dispensers | Heating element, pump, PCB |
| Blenders & Food Processors | Motor, blade, switch repair |
| Laptops & Computers | Screen, keyboard, motherboard |
| Audio Systems / Home Theatre | Amplifier, speaker, PCB |
| DSTV Decoders | Software, HDMI, power faults |
| Air Conditioners | Gas recharge, PCB, fan motor |
On-Site & Shop Repair Services
🏠 On-Site Repair (We Come to You)
Can’t move your TV? No problem. Our technician comes to your home or office across Ruai, Utawala, and nearby estates. We carry common spare parts along so many repairs are completed on the first visit. Ideal for large screen TVs (50″ and above) that are difficult to transport.
- Same-day or next-day visits available
- Clean, professional service at your location
- On-site visit fee: Ksh 500 – 1,000 (waived if repair is done)
🛠️ Shop Repair (Drop-Off)
Prefer to drop off? Bring your TV to our Ruai shop. Walk-in customers get same-day diagnosis and most repairs are completed within 24–72 hours depending on parts availability.
- Fast turnaround
- Secure handling
- Receipt issued for every job
- 30-day repair warranty on all work done
Tips to Prevent TV Problems
A little care goes a long way. Follow these to keep your TV running longer:
1. Don’t block the vents TVs need airflow. Never place them flush against a wall or inside a tight cabinet without ventilation. Overheating is one of the top causes of board failure.
2. Use a surge protector Kenya’s power supply can be unstable. A surge protector or voltage stabilizer protects your TV’s power board from spikes during load shedding.
3. Turn it off properly Always use the power button or remote — not the wall switch — to shut down your TV. Abrupt power cuts can corrupt Smart TV software.
4. Keep it dust-free Dust accumulates on internal components and traps heat. Clean vents gently with a soft brush every few months.
5. Don’t leave it on standby 24/7 Give your TV a full off cycle daily. Constant standby power draw adds up and stresses the power board over time.
6. Handle the remote with care A damaged remote that sends wrong signals can sometimes confuse the TV’s IR receiver. Use quality batteries and replace them before they leak.
7. Avoid direct sunlight Placing a TV where direct sunlight hits the screen causes color degradation and overheating over time.
Contact Refitec – TV Repair in Ruai
We’re easy to reach. Don’t struggle with a broken TV alone.
| Contact Method | Details |
|---|---|
| 📞 Phone | 0704843613 |
| 0704843613 | |
| info@refitec.co.ke | |
| 🌐 Website | www.refitec.co.ke |
| 📍 Location | Ruai, Nairobi (serving Utawala, Kamulu, Joska & surrounding areas) |
Working Hours: Monday – Saturday | 8:00 AM – 6:00 PM Sunday & Public Holidays: By appointment
Television Repair in Nairobi, Kenya >0704843613
Searching for TV repair near me in Ruai, TV repair near me in Utawala, or electronics repair Nairobi East? Call Refitec on 0704843613 — we’re right here, and we’ll fix it right.

