Reliable TV Repair in Nairobi | Refitec Experts (0704843613)
TV Repair Services in Ngong – Refitec (Professional Technicians, Affordable & Reliable)
Description:
Get expert TV repair services in Ngong with Refitec. We fix smart TVs, LED, OLED, QLED, plasma, and digital TVs. Affordable repairs, spare parts available, serving all estates & roads in Ngong. Call 0704843613 today!
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TV Repair in Ngong – Refitec
When your TV suddenly stops working, shows distorted pictures, or produces strange sounds, it can be frustrating—especially when you were looking forward to catching your favorite show, watching the news, or enjoying a football match. At Refitec, we provide professional TV repair services in Ngong. Our expert technicians handle all models including LED, LCD, OLED, QLED, Plasma, Digital, Smart TVs, and Curved TVs.
We not only repair but also provide genuine spare parts to ensure long-lasting performance. Whether you live along Ngong Road, Karen-Ngong Road, Matasia, Kimuka, Bulbul, Karen-Ngong Junction, Vet, Lenana, Embulbul, Ngong Town Centre, or nearby estates, our mobile technicians are ready to come to you.
🔧 Common TV Problems and Their Solutions
Below are detailed explanations of the most common TV problems that our customers in Ngong face, along with professional solutions, technical breakdowns, and maintenance tips.
1. TV Not Powering On
Problem:
You press the power button, but the TV does not respond—no light, no sound, no display.
Causes:
- Blown fuse in the power board.
- Faulty power supply board (SMPS – Switched Mode Power Supply).
- Damaged power IC or capacitors due to voltage fluctuations.
- Loose internal power connectors.
Technical Breakdown (Diagram Style Explanation):
[Power Socket] → [Power Cable] → [Power Board] → [Main Board] → [Display + Sound Output]
If the flow breaks at the power board, the TV will not power on.
Solution by Refitec:
- Test power input with a multimeter.
- Replace damaged fuses, capacitors, or ICs.
- Swap faulty power boards with genuine spare parts available at Refitec Ngong.
Maintenance Tip: Always use a voltage stabilizer or surge protector to prevent sudden damage during power fluctuations (common in Ngong estates).
2. No Picture but Sound Works
Problem:
TV turns on, you can hear sound, but the screen is black or dim.
Causes:
- Faulty LED backlight strip.
- Burnt T-CON board (Timing Control Board).
- Loose LVDS cable connecting motherboard to display.
Technical Explanation:
[Motherboard → T-CON Board → LED Backlight → LCD/OLED Panel]
If the backlight strip fails, the panel won’t illuminate, even though sound works.
Solution by Refitec:
- Replace faulty LED backlights (we stock original strips for Samsung, LG, Hisense, Sony, TCL).
- Repair/replace T-CON boards.
- Reconnect or replace LVDS cables.
Maintenance Tip: Reduce brightness and contrast settings to extend the life of LED backlights.
3. Lines on the Screen (Vertical or Horizontal)
Problem:
Colored lines, double images, or patches appear on the screen.
Causes:
- Faulty T-CON board.
- Damaged panel or flex cables.
- GPU/motherboard processing fault.
Solution by Refitec:
- Diagnose using oscilloscope to trace signal path.
- Replace defective T-CON board or panel (available in Ngong TV spare parts stock).
- If panel damage is extensive, advise replacement options.
Maintenance Tip: Avoid pressing the TV screen with fingers or objects; this damages LCD/OLED panels.
4. No Sound but Picture Works
Problem:
The TV shows clear images, but there’s no audio.
Causes:
- Blown audio IC.
- Faulty speaker connections.
- Muted or incorrect sound settings.
- Firmware/software corruption in smart TVs.
Solution by Refitec:
- Replace faulty audio IC chips.
- Replace internal speakers if blown.
- Re-flash corrupted firmware.
Maintenance Tip: Connect external sound systems using HDMI ARC or Optical Audio Out instead of pushing internal speakers too hard.
5. TV Remote Not Responding
Problem:
Remote doesn’t control the TV.
Causes:
- Dead batteries.
- Faulty IR sensor in TV.
- Worn-out remote PCB.
Solution by Refitec:
- Test IR sensor using smartphone camera.
- Replace defective sensors or provide new remotes from our spare parts stock.
6. TV Keeps Restarting (Boot Loop)
Problem:
Smart TV shows logo then restarts repeatedly.
Causes:
- Corrupted firmware.
- Short-circuit in power board.
- Faulty main board capacitors.
Solution by Refitec:
- Update/reinstall firmware.
- Replace damaged capacitors.
- Swap main boards with original replacements.
Maintenance Tip: Always shut down smart TVs properly instead of disconnecting power abruptly.
7. TV HDMI/USB Ports Not Working
Problem:
External devices (decoder, PS5, flash drive) don’t connect.
Causes:
- Damaged HDMI/USB ports.
- Faulty IC controller.
- Software issues.
Solution by Refitec:
- Replace damaged HDMI/USB ports (we have original connectors).
- Repair controller chips.
- Perform software reconfiguration.
8. Smart TV Apps Not Working / Network Issues
Problem:
YouTube, Netflix, or other apps fail to load.
Causes:
- Outdated firmware.
- Corrupt app cache.
- Faulty Wi-Fi module.
Solution by Refitec:
- Update TV firmware.
- Clear/reset smart TV apps.
- Replace Wi-Fi/Bluetooth modules if defective.
9. Overheating TV
Problem:
TV becomes hot and shuts down after some hours.
Causes:
- Poor ventilation.
- Faulty cooling fans (in larger TVs).
- Internal dust blocking airflow.
Solution by Refitec:
- Clean TV internals.
- Replace faulty fans.
- Apply thermal paste on overheating ICs.
Maintenance Tip: Mount your TV at least 6 inches from the wall for airflow.
10. TV Screen Cracks / Physical Damage
Problem:
Cracked screen, broken glass, or display patches.
Solution by Refitec:
- Replace entire screen/panel with original spare parts.
- Offer cost-effective options depending on model.
📍 Areas We Serve in Ngong
We provide TV repair services in all estates, roads, and neighborhoods around Ngong, including:
- Ngong Town Centre
- Matasia
- Karen-Ngong Road
- Ngong Road
- Embulbul
- Kimuka
- Bulbul
- Vet Ngong
- Karen-Ngong Junction
- Lenana
- Ngong Township Estates
- Ngong Hills Residences
- Ngong Police Station area
- Kibiku
- Kerarapon
- Ngong-Kiserian Road estates
Wherever you are in Ngong, Refitec has mobile technicians ready to serve.
Availability of Genuine Spare Parts in Ngong
Refitec stocks original TV spare parts for all major brands:
- Power boards, Main boards, T-CON boards, LED backlights, Screens, Remote controls, HDMI/USB ports, Wi-Fi modules, Speakers, IC chips.
We repair Samsung, LG, Sony, Hisense, TCL, Toshiba, Sharp, Skyworth, Panasonic, Philips, Changhong, Bruhm, and more.
Why Choose Refitec for TV Repair in Ngong?
- ✅ Expert Technicians (over 10 years experience)
- ✅ Affordable and transparent pricing
- ✅ Genuine spare parts always in stock
- ✅ Mobile repairs – we come to your home
- ✅ Warranty on repairs and parts
- ✅ Serving all Ngong estates and surrounding areas
📞 Call Refitec today on 0704843613 or visit refitec.co.ke for professional TV repair services in Ngong.
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