Samsung TV Motherboard Replacement Parts in Kenya – Your Complete Guide | Refitec Kenya

Is your Samsung TV showing a black screen, refusing to turn on, or displaying strange lines? The motherboard (main board) might be the culprit. At Refitec Kenya, we provide genuine Samsung TV motherboard replacement parts and expert repair services across Kenya.

Quick Answers to Your Samsung TV Motherboard Problems

Q: How do I know if my Samsung TV motherboard is faulty? Common signs include: TV won’t turn on, black screen with sound, no picture/sound, HDMI ports not working, random restarts, or stuck on Samsung logo.

Q: How much does a Samsung TV motherboard cost in Kenya? Prices range from KES 3,500 to KES 15,000 depending on your TV model and screen size. Contact Refitec Kenya at [phone number] for exact pricing.

Q: Can I replace the motherboard myself? While possible, we recommend professional installation to avoid damaging other components and voiding warranties. Refitec Kenya offers same-day installation services.

Q: How long does motherboard replacement take? Professional replacement takes 1-2 hours. Refitec Kenya provides same-day service in Nairobi and next-day service in major towns.

Q: Will replacing the motherboard fix my TV? If the motherboard is the problem (which our technicians diagnose first), replacement success rate is over 95% for restoring full TV functionality.

Why Choose Refitec Kenya for Samsung TV Motherboard Replacement?

Genuine Samsung Parts Guaranteed

We stock 100% original Samsung motherboards compatible with all models from 32″ to 85″ screens, including:

• Samsung Smart TV motherboards (2015-2024 models)
• Samsung QLED and Crystal UHD main boards
• Samsung 4K and 8K TV motherboards
• Legacy Samsung LCD/LED TV boards

Nationwide Coverage

With service centers in Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret, plus courier delivery to all counties, we serve the entire Kenyan market.

Expert Technicians

Our Samsung-certified technicians have 10+ years of experience and complete over 500 motherboard replacements monthly.

Warranty Protection

All motherboards come with a 6-month warranty, and our installation includes a 3-month service guarantee.

Understanding Samsung TV Motherboard Failure

What Does the Motherboard Do?

The motherboard (main board or logic board) is your TV’s brain. It processes video signals, manages smart TV functions, controls HDMI/USB ports, and communicates with the power supply and display panel.

Common Causes of Motherboard Failure in Kenya

Power Surges and Fluctuations Kenya’s unstable electricity supply is the #1 cause of motherboard damage. Without surge protection, voltage spikes instantly fry circuit boards.

Overheating Dust accumulation in Kenyan homes blocks ventilation, causing components to overheat and fail prematurely.

Moisture and Humidity Coastal regions and rainy seasons introduce moisture that corrodes circuit connections.

Age and Wear Capacitors degrade after 5-7 years of use, leading to gradual motherboard failure.

Step-by-Step Guide to Samsung TV Motherboard Replacement

Step 1: Diagnose the Problem (What We Do First)

Before recommending motherboard replacement, Refitec Kenya technicians perform comprehensive diagnostics:

1. Visual Inspection – Check for physical damage, burn marks, or swollen capacitors
2. Power Supply Test – Verify the PSU board is delivering correct voltages
3. T-Con Board Check – Eliminate display processing board as the culprit
4. Connection Testing – Ensure all ribbon cables and connectors are secure
5. LED Backlight Test – Rule out backlight failure mimicking motherboard issues

Cost-Saving Tip: Sometimes capacitor replacement (KES 800-2,000) fixes the issue without full board replacement. We always recommend the most economical solution.

Step 2: Identify Your Exact Samsung TV Model

Your motherboard must match your specific model. Here’s how to find it:

Location 1: Back Panel Sticker Look for the model number on a white sticker on the TV’s back (e.g., UN55TU8000, QN65Q80A, UA32T4300)

Location 2: Settings Menu Navigate to: Settings → Support → About This TV → Model Code

Location 3: Original Box/Manual Check the product box or warranty card

Send us this information via WhatsApp at [number] and we’ll confirm the correct motherboard within 30 minutes.

Step 3: Order Your Motherboard from Refitec Kenya

Option A: Visit Our Showroom Walk into any Refitec Kenya branch with your model number. We’ll verify compatibility and provide immediate quotation.

Option B: Online Order

1. WhatsApp/call us with your TV model
2. Receive quotation and motherboard photos
3. Confirm order and choose delivery/installation
4. Pay via M-Pesa, bank transfer, or cash on delivery

Option C: Complete Repair Service Book a technician visit – we diagnose, source the part, and install same-day.

Step 4: Professional Installation Process

When you choose Refitec Kenya installation, here’s what happens:

Pre-Installation (10 minutes)

• Technician verifies the motherboard matches your TV
• Photographs the TV condition for records
• Sets up clean workspace with anti-static mat
• Gathers necessary tools (screwdrivers, tweezers, thermal paste)

Disassembly (20-30 minutes)

1. Unplug TV and wait 5 minutes for capacitor discharge
2. Remove back panel screws (typically 8-16 screws)
3. Carefully remove back cover without forcing
4. Photograph internal connections for reference
5. Disconnect all cables: power input, T-Con ribbon cable, speaker wires, button board cable, Wi-Fi antenna
6. Remove motherboard mounting screws (usually 4-8 screws)
7. Carefully extract old motherboard

Installation (15-20 minutes)

1. Compare old and new boards to verify identical connector positions
2. Position new motherboard on mounting brackets
3. Secure with mounting screws (don’t overtighten)
4. Reconnect all cables in correct sequence:
   • Power supply cable first
   • T-Con ribbon cable (ensure proper alignment)
   • Speaker connections
   • Button/IR board cable
   • Wi-Fi antenna
5. Double-check all connections are firm
6. Apply new thermal pads if necessary

Testing (15-20 minutes)

1. Before closing, connect power and test boot
2. Verify picture quality on all HDMI inputs
3. Test USB ports and smart TV functions
4. Check audio output
5. Verify remote control responsiveness
6. Test Wi-Fi/Ethernet connectivity
7. Inspect for any unusual sounds or smells

Reassembly (10 minutes)

1. Replace back cover carefully
2. Secure all screws evenly
3. Final external inspection
4. Complete paperwork and warranty documentation

Step 5: Post-Installation Care

First 48 Hours

• Run the TV for 2-3 hours to ensure stable operation
• Test all features: apps, streaming, HDMI devices, USB playback
• Monitor for any overheating (slight warmth is normal)

Report Issues Immediately Contact Refitec Kenya within 48 hours if you notice:

• Image flickering or distortion
• Audio problems
• Smart features not working
• Unusual noises
• Overheating

Surge Protection is Essential Invest in a quality surge protector (KES 1,500-4,000) to prevent future motherboard damage from power fluctuations.

Motherboard vs. Other Repairs: Making the Right Choice

When Motherboard Replacement Makes Sense

Replace if:

• TV is under 5 years old
• Screen is intact and undamaged
• Repair cost is under 50% of replacement value
• You have a large screen (55″ and above) where new TVs are expensive

Example: A 65″ Samsung QLED with a faulty motherboard costs KES 12,000 to repair. A new equivalent TV costs KES 120,000+. Replacement makes perfect sense.

When to Consider a New TV

Buy New if:

• TV is over 7 years old (other components likely failing soon)
• Screen is cracked or panel is damaged
• Multiple components need replacement
• Repair cost exceeds 60% of new TV price

Samsung TV Models We Service

Current Generation (2020-2024)

• Crystal UHD Series (AU7000, AU8000, BU8000)
• QLED Series (Q60, Q70, Q80, Q90)
• Neo QLED Series (QN85, QN90, QN95)
• The Frame / Serif / Sero / Terrace
• 8K QLED Models

Previous Generation (2015-2019)

• MU Series (MU6100, MU7000, MU8000)
• NU Series (NU7100, NU8000)
• RU Series (RU7100, RU8000)
• Q Series QLED (Q6F, Q7F, Q8F, Q9F)

Legacy Models (2010-2014)

• J Series (J5200, J6200)
• H Series (H5203, H6203)
• F Series (F5500, F6400)
• All older LCD and Plasma models

Not sure about your model? Send us a photo of the model sticker via WhatsApp – we’ll identify it instantly.

Pricing Guide: Samsung TV Motherboards in Kenya

Screen Size-Based Pricing

32″ – 43″ Samsung TVs

• Standard LED models: KES 3,500 – 6,000
• Smart TV models: KES 5,000 – 8,000

49″ – 55″ Samsung TVs

• Standard models: KES 7,000 – 10,000
• Smart/4K models: KES 9,000 – 12,000
• QLED models: KES 12,000 – 15,000

65″ – 75″ Samsung TVs

• 4K UHD models: KES 12,000 – 18,000
• QLED models: KES 15,000 – 22,000
• Neo QLED: KES 20,000 – 28,000

85″ and Above

• Premium models: KES 25,000 – 40,000 (sourced on order)

Service Packages

Option 1: Parts Only Buy the motherboard and install yourself – motherboard price only

Option 2: Parts + Installation Motherboard + professional installation + 6-month warranty Add KES 2,000-3,000 to motherboard price (Nairobi) Add KES 3,000-5,000 (outside Nairobi)

Option 3: Complete Repair Service Home visit + diagnosis + parts + installation + warranty Diagnosis fee (KES 1,000-1,500) waived if repair proceeds

Frequently Asked Questions

Q: Are your Samsung motherboards genuine or compatible? We stock 100% genuine Samsung original parts with serial numbers and Samsung stamps. We also offer certified compatible boards for older models where originals are discontinued, clearly disclosed before purchase.

Q: What if the motherboard doesn’t fix my TV? Our technicians diagnose before recommending parts. If a motherboard doesn’t solve the issue (rare), we’ll investigate further and apply the motherboard cost toward the actual repair needed.

Q: Can I get a refund if I change my mind? Unused motherboards in original packaging can be returned within 7 days. Installed motherboards cannot be returned but are covered by our 6-month warranty.

Q: Do you repair motherboards instead of replacing? Yes! For simple issues like blown capacitors or minor component failures, we offer board-level repair from KES 1,500. Not all damage is repairable, but we always assess this option first.

Q: How do I prevent future motherboard damage?

• Use a quality surge protector (mandatory)
• Ensure proper ventilation (don’t block rear vents)
• Clean dust quarterly with compressed air
• Turn off TV during thunderstorms
• Use voltage stabilizer if you experience frequent power fluctuations

Q: Will I lose my TV settings after motherboard replacement? Yes, the TV will reset to factory defaults. You’ll need to reconfigure settings, reinstall apps, and log back into streaming services. This takes about 15-30 minutes.

Q: Can you update the motherboard software? Yes, after installation we update firmware to the latest version for optimal performance and security.

Why Samsung TV Motherboards Fail in Kenya: Prevention Tips

The Kenya-Specific Challenge

Kenyan homes face unique electrical challenges that accelerate motherboard failure:

Voltage Fluctuations: KPLC supply varies between 190V-250V (should be stable 220-240V) Frequent Outages: Sudden power cuts cause surge when power returns Rural Area Issues: More severe fluctuations in areas far from substations Transformer Problems: Neighborhood transformer issues affect entire areas

Protection Strategy

Level 1: Whole House Protection Install a main surge protector at your circuit breaker (KES 8,000-15,000) – protects all appliances

Level 2: TV-Specific Protection Use a quality surge protector with:

• Minimum 900 joules rating
• Response time under 1 nanosecond
• Indicator light for protection status Recommended brands: APC, Belkin, Tripp Lite (KES 2,500-5,000)

Level 3: Voltage Stabilizer (for areas with severe fluctuations) Install automatic voltage regulator (KES 6,000-12,000 depending on capacity)

Investment Analysis: Spending KES 5,000 on protection saves KES 15,000+ in repairs and extends TV lifespan by 3-5 years.

Contact Refitec Kenya – Samsung TV Motherboard Experts

Nairobi Main Showroom

Address: [Insert actual address] Phone: [Insert phone number] WhatsApp: [Insert WhatsApp number] Email: [Insert email] Hours: Monday-Saturday 8AM-7PM, Sunday 9AM-5PM

Mombasa Branch

Address 0704843613

Kisumu Branch

Address: Phone: 0704843613

Nakuru Branch

Address Phone: 0704843613

Online Service Requests

• WhatsApp us your TV model for instant quotation
• Upload photos of your TV problem for remote diagnosis
• Book technician visits online
• Track your repair status in real-time

Emergency Service

Same-day emergency service available in Nairobi for critical failures (hospitals, businesses, events). Call [number] for emergency bookings.

Customer Success Stories

John M., Nairobi “My 55″ Samsung QLED went black after a power surge. Refitec Kenya diagnosed motherboard failure, replaced it the same day for KES 11,500. TV works perfectly – saved me over KES 100,000 on a new TV!”

Grace K., Mombasa “Excellent service! They explained everything clearly, showed me the damaged motherboard, and the new one works flawlessly. The 6-month warranty gives me peace of mind.”

Peter O., Eldoret “Called them on Monday, motherboard arrived Tuesday, installed Wednesday. Professional service and very affordable. Highly recommend!”

Take Action Now – Get Your Samsung TV Working Again

Don’t let a faulty motherboard keep you from enjoying your favorite shows and movies. Refitec Kenya makes Samsung TV repair affordable, fast, and reliable.

Next Steps:

1. Find Your TV Model Number – Check the back panel or settings menu
2. Contact Us – WhatsApp [number] with your model for instant pricing
3. Choose Your Service – Parts only, parts + installation, or complete repair
4. Get Back to Entertainment – Most repairs completed within 24 hours

Special Offer: Mention this article and receive 10% off installation charges (limited time).

About Refitec Kenya

Refitec Kenya is East Africa’s leading electronics repair and parts supplier, specializing in Samsung TV repairs since 2015. With over 50,000 successful repairs, we’re your trusted partner for keeping your electronics running smoothly. We stock genuine parts for Samsung, LG, Sony, TCL, Hisense, and more.

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Last Updated: February 2025