Common Fridge Problems and How to Fix Them | Refitec Repair Services

Fridge Repair Near Me in Nairobi Estates | Refitec Kenya | 0704843613

Common Fridge Problems and How to Fix Them: Expert Solutions from Refitec

 Description: Discover common fridge problems and practical fixes from Nairobi’s trusted appliance experts. From cooling issues to water leaks, get expert solutions. Call Refitec 0704843613.


Your refrigerator is one of the hardest-working appliances in your home, running 24/7 to keep your food fresh and safe. When it malfunctions, it’s not just an inconvenience—it can lead to spoiled groceries and costly replacements. Understanding common fridge problems and how to fix them can save you time, money, and frustration.

At Refitec, we’ve helped countless Nairobi homeowners diagnose and repair refrigerator issues quickly and affordably. Whether you’re dealing with a warm fridge, strange noises, or water pooling beneath your appliance, this comprehensive guide will help you identify the problem and determine whether it’s a DIY fix or requires professional assistance.

1. Refrigerator Not Cooling Properly

One of the most common fridge problems is inadequate cooling. If your fridge isn’t maintaining the right temperature, your food safety is at risk.

Possible Causes:

  • Dirty condenser coils that can’t release heat efficiently
  • Faulty door seals allowing warm air to enter
  • Blocked air vents preventing proper circulation
  • Malfunctioning thermostat or temperature control
  • Failing compressor

How to Fix It: Start by checking the temperature settings—they should be between 2-4°C for the fridge and -18°C for the freezer. Next, inspect the door seals by closing the door on a piece of paper; if it pulls out easily, the seal needs replacing.

Clean the condenser coils located at the back or bottom of your fridge. Dust and debris accumulation can reduce cooling efficiency by up to 25%. Unplug the unit, vacuum the coils gently, and restore power.

If these steps don’t resolve the issue, the compressor or refrigerant levels may be the culprit. This requires professional diagnosis and repair. Contact Refitec at 0704843613 for expert refrigerator repair services in Nairobi.

2. Water Leaking Inside or Outside the Fridge

Water pooling inside your fridge or beneath it is a common problem that can damage your floors and indicate a more serious issue.

Possible Causes:

  • Clogged or frozen defrost drain
  • Damaged or misaligned drain pan
  • Blocked or frozen water supply line (for models with ice makers)
  • Excessive humidity or improper food storage

How to Fix It: For water inside the fridge, check the defrost drain located at the back of the freezer compartment. This drain often gets clogged with food particles or ice. Flush it with warm water using a turkey baster or pipe cleaner.

If water is leaking outside, inspect the drain pan underneath the fridge. Ensure it’s properly positioned and not cracked. For fridges with water dispensers, examine the water line connections for leaks or ice blockages.

Persistent leaking often indicates a more complex issue with the defrost system. Refitec’s experienced technicians can diagnose and fix these problems efficiently—call us today at 0704843613.

3. Freezer Not Freezing But Fridge Works

This frustrating problem leaves your frozen foods thawing while the refrigerator compartment functions normally.

Possible Causes:

  • Faulty evaporator fan motor
  • Defective defrost timer or heater
  • Broken temperature control thermostat
  • Frost buildup blocking airflow

How to Fix It: Listen for the evaporator fan—it should run when the compressor is operating. Open the freezer door and activate the door switch manually. If you don’t hear the fan, it likely needs replacement.

Excessive frost buildup might require manual defrosting. Unplug the fridge, remove all items, and let it defrost completely for 24 hours. This can resolve temporary blockages.

If the problem persists after defrosting, the defrost system components may have failed. These repairs require specialized knowledge and tools. Trust Refitec’s professionals to restore your freezer’s functionality—reach us at 0704843613.

4. Excessive Frost or Ice Buildup

While some frost is normal, excessive ice accumulation reduces storage space and efficiency.

Possible Causes:

  • Worn or damaged door gaskets
  • Faulty defrost timer, heater, or thermostat
  • Door left open too long or too frequently
  • High humidity levels

How to Fix It: Inspect the door gaskets for tears, cracks, or gaps. Clean them with warm soapy water to remove debris that prevents proper sealing. If damaged, replacement gaskets are relatively inexpensive and can be installed at home.

Minimize how often and how long you open the fridge door. Each opening introduces warm, humid air that contributes to frost formation.

For persistent frost issues despite good door seals and habits, the automatic defrost system may have failed. Refitec technicians can test and replace defrost components to eliminate this common fridge problem. Contact us at 0704843613 for prompt service.

5. Strange Noises Coming from the Fridge

Refrigerators naturally make some noise, but loud or unusual sounds indicate problems.

Common Sounds and Causes:

  • Buzzing or humming: Normal compressor operation, but loud buzzing may indicate a failing compressor or ice maker issues
  • Clicking: Often a failing start relay or compressor attempting to start
  • Rattling: Loose drain pan or items placed on top of the fridge
  • Squealing: Worn evaporator fan motor bearings

How to Fix It: First, ensure the fridge is level and stable. Adjust the leveling feet if necessary. Remove items from the top and around the fridge that might vibrate.

If the noise comes from inside, check that nothing is obstructing the fan blades. For mechanical noises from the compressor area, professional evaluation is recommended to prevent complete failure.

Refitec’s diagnostic services can pinpoint the exact source of unusual refrigerator noises and provide cost-effective solutions. Call 0704843613 to schedule an inspection.

6. Ice Maker Not Working

For refrigerators equipped with ice makers, malfunctions are among the most reported common fridge problems.

Possible Causes:

  • Water supply turned off or frozen water line
  • Faulty water inlet valve
  • Clogged water filter
  • Defective ice maker assembly

How to Fix It: Verify that the water supply valve behind the fridge is fully open. Check if the water line is frozen by feeling along its length for cold spots—use a hairdryer on low heat to thaw frozen sections.

Replace the water filter if it hasn’t been changed in the last six months. A clogged filter restricts water flow to the ice maker.

If water reaches the ice maker but ice production has stopped, the assembly itself may be faulty. This requires replacement by a qualified technician. Refitec provides expert ice maker repairs and replacements—contact us at 0704843613.

When to Call Professional Refrigerator Repair Services

While some common fridge problems have simple DIY solutions, others require professional expertise:

  • Compressor or refrigerant issues
  • Electrical component failures
  • Complex defrost system repairs
  • Sealed system leaks
  • Computer control board malfunctions

Attempting complex repairs without proper training can void warranties, cause further damage, or create safety hazards.

Why Choose Refitec for Your Refrigerator Repairs?

At Refitec, we understand that a malfunctioning fridge is an emergency. Our team offers:

  • Fast response times throughout Nairobi and surrounding areas
  • Experienced technicians trained on all major refrigerator brands
  • Transparent pricing with no hidden charges
  • Quality parts and workmanship guarantees
  • Same-day service available for urgent repairs

Don’t let common fridge problems disrupt your household. Whether you need a simple repair or complex diagnostics, Refitec delivers reliable, professional service you can trust.

Contact Refitec today at 0704843613 for expert refrigerator repair services in Nairobi. We’re here to keep your appliances running smoothly!


Schedule Your Fridge Repair Today: Call or WhatsApp 0704843613

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