📞 Call or WhatsApp: 0704843613 📍 Location: Waruku, Nairobi | Serving all surrounding areas
Quick Answers – Common TV Problems & What To Do
| Problem | Quick Answer |
|---|---|
| TV won’t turn on | Could be a faulty power board or blown capacitors. Bring it in for a free diagnosis. |
| TV screen is black but has sound | Panel or backlight failure. Repairable – call 0704843613 now. |
| TV has lines or cracks on screen | Screen damage or T-con board fault. We assess and advise on repair vs. replacement. |
| TV keeps switching off | Overheating or power supply issue. Quick fix available same day. |
| No signal / HDMI not working | Input board or software fault. Usually repaired within hours. |
| Sound but no picture | Inverter or backlight issue – very common and affordable to fix. |
| Smart TV apps not working | Software update or motherboard fault. We handle Android TV, Samsung Smart TV & more. |
| Remote not working | Sensor or IR receiver fault. Fast, low-cost fix. |
✅ Not sure what’s wrong? Bring your TV to Refitec in Waruku or call 0704843613 for a FREE diagnosis.
Why Choose Refitec – Your Trusted TV Repair Service Center Near Me in Waruku?
If you’ve been searching for a TV repair service center near me in Waruku or the wider Nairobi Westlands area, Refitec is your go-to solution. We are a professional, affordable, and experienced electronics repair center serving homes and businesses across Waruku, Kangemi, Mountain View, Kinoo, and beyond.
✅ What Makes Refitec Stand Out?
- Same-day repairs for most common TV faults
- Free diagnosis – no charges just to check your TV
- Genuine spare parts for all major brands
- Experienced technicians with 10+ years in TV repair
- Affordable, transparent pricing – no hidden charges
- All TV brands serviced – Samsung, LG, Sony, Hisense, TCL, Skyworth, Ramtons & more
- Warranty on all repairs – we stand behind our work
- Convenient Waruku location – easy to reach from Nairobi CBD, Westlands & surrounding areas
TV Brands We Repair at Refitec Waruku
We are a multi-brand TV repair service center equipped to handle virtually every TV brand sold in Kenya:
- Samsung TV Repair – QLED, OLED, Smart TV, Series 4/5/6/7/8/9
- LG TV Repair – OLED, NanoCell, UHD, WebOS Smart TVs
- Sony TV Repair – Bravia series, Android TV
- Hisense TV Repair – ULED, 4K, Smart TV models
- TCL TV Repair – Roku TV, Android TV models
- Skyworth TV Repair – All models
- Ramtons TV Repair – LED, Smart models
- Philips, Panasonic, Toshiba, Sharp, Vitron, Nasco and more
Common TV Problems We Fix – Detailed Guide
1. TV Won’t Turn On
Quick Answer: Power board or capacitor failure — call 0704843613.
What causes it? Power supply failure is one of the most common TV faults. The internal power board may have blown capacitors, a faulty fuse, or damaged voltage regulators. This is almost always repairable.
What we do at Refitec:
- Test the power supply board with diagnostic equipment
- Replace blown capacitors or faulty components
- Test the main board if the power board is functioning
- Full power-on test before returning your TV
Turnaround: Most power faults are fixed same day.
2. Black Screen / No Picture but Has Sound
Quick Answer: Backlight or panel failure — bring it in for assessment.
What causes it? Your TV screen relies on a backlight system (LED strips) to illuminate the display. When the backlight fails, you get sound with no picture, or a very dim image visible when you shine a torch on the screen. In other cases, the T-con board (timing control board) may be faulty.
What we do at Refitec:
- Diagnose whether it’s backlight strips, the inverter board, or T-con board
- Replace faulty LED backlight strips
- Repair or replace T-con boards
- Advise if screen replacement is more cost-effective
Turnaround: 1–2 days depending on parts availability.
3. TV Screen Has Lines, Spots, or Discolouration
Quick Answer: Could be T-con board, panel damage, or loose ribbon cables.
What causes it? Vertical or horizontal lines across your screen can result from:
- A loose or damaged ribbon cable connecting the screen panel
- A failing T-con (timing control) board
- Physical panel damage (if the TV was dropped or hit)
What we do at Refitec:
- Inspect ribbon cable connections
- Test and replace T-con board if faulty
- Provide honest assessment if panel damage requires full screen replacement
- Source affordable genuine screen replacements for most models
4. TV Keeps Switching Off or Restarting
Quick Answer: Overheating or power supply fault — quick, affordable fix.
What causes it? This is typically caused by:
- Overheating due to dust buildup blocking ventilation
- A failing power supply board
- Faulty capacitors causing voltage instability
- Software glitches on Smart TVs
What we do at Refitec:
- Deep clean and dust removal
- Power board testing and component replacement
- Firmware update or factory reset for Smart TVs
- Thermal testing to confirm the fault is resolved
5. Smart TV Apps Not Working / Slow / Freezing
Quick Answer: Software or motherboard issue — we handle all Smart TV software problems.
What causes it? Smart TVs run on operating systems (Android TV, Tizen, WebOS) that can develop faults, run out of storage, or encounter corrupt firmware. In more serious cases, the main/mother board may need repair or replacement.
What we do at Refitec:
- Firmware update and software troubleshooting
- Factory reset and reconfiguration
- Main board repair or replacement
- App reinstallation and Smart TV setup assistance
6. No Sound / Distorted Audio
Quick Answer: Speaker or audio board fault — usually a quick, low-cost repair.
What causes it?
- Blown internal speakers
- Faulty audio processing board
- Loose speaker connections
What we do at Refitec:
- Test and replace internal speakers
- Repair or replace the audio processing board
- Check and reseat all speaker connections
7. HDMI / USB Ports Not Working
Quick Answer: Input board fault or physical port damage — we repair or replace input boards.
What causes it? HDMI and USB ports can fail due to physical damage (bent pins, forceful plugging), or failure of the input/main board that manages external connections.
What we do at Refitec:
- Inspect ports for physical damage
- Replace individual HDMI/USB ports if repairable
- Replace input board if necessary
How to Get Your TV Repaired at Refitec – Step by Step
Step 1: Call or WhatsApp Us Contact us on 0704843613 to describe your TV problem. Our technician will advise if you should bring the TV in or if we can assist remotely for Smart TV issues.
Step 2: Drop Off or Schedule a Visit Bring your TV to our Waruku repair center. We are conveniently located and easy to find — ask for directions via WhatsApp.
Step 3: Free Diagnosis We assess your TV at no charge and give you a clear, written quote before any work begins. No surprises.
Step 4: Repair & Quality Check Our technicians carry out the repair using genuine or high-quality compatible parts. Every repair goes through a full functionality test.
Step 5: Pickup & Warranty Collect your fully repaired TV, complete with a repair warranty. We’ll also give you tips on how to maintain your TV for longer life.
Service Areas – TV Repair Near Me in Nairobi West & Surroundings
Refitec is based in Waruku, Nairobi, and serves customers across:
- Waruku
- Kangemi
- Mountain View
- Kinoo
- Kikuyu
- Westlands
- Parklands
- Ruaka
- Uthiru
- Lavington
- Nairobi CBD
- And all surrounding Nairobi areas
📞 Can’t come to us? Call 0704843613 and we’ll advise on the best way to get your TV to our center.
Frequently Asked Questions (FAQs)
Q: How much does TV repair cost in Waruku? A: Repair costs depend on the fault and TV model. Refitec offers free diagnosis and transparent quotes before any work begins. Most repairs are very affordable compared to buying a new TV.
Q: How long does TV repair take? A: Many repairs are completed same day. Complex repairs requiring spare parts may take 1–3 days. We always give you a realistic timeline upfront.
Q: Do you repair all TV sizes? A: Yes. We repair TVs of all screen sizes – from 19″ to 75″ and larger, including curved and ultra-wide models.
Q: Do you offer a warranty on repairs? A: Yes. All Refitec repairs come with a warranty covering the specific fault repaired.
Q: Can you repair a cracked TV screen? A: Yes, in many cases. We assess the extent of damage and advise whether screen replacement is cost-effective for your specific TV model.
Q: Do you repair both LED and Smart TVs? A: Absolutely. We repair standard LED TVs, Full HD, 4K UHD, OLED, QLED, and all major Smart TV platforms.
Contact Refitec – TV Repair Service Center in Waruku
📞 Call or WhatsApp: 0704843613 📍 Location: Waruku, Nairobi 🕐 Working Hours: Monday – Saturday, 8:00 AM – 6:00 PM
Don’t let a faulty TV ruin your entertainment. Whether your screen is black, your Smart TV is freezing, or your TV won’t turn on — Refitec in Waruku has you covered. Fast, affordable, and professional TV repair service near you.
Refitec – Waruku’s Most Trusted TV Repair Service Center | Nairobi, Kenya