Washing Machine Repair in Ngong | Refitec Services > 0704843613

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Reliable Washing Machine Repair in Spring Valley Estate, Nairobi | Refitec 0704843613.


Washing Machine Repair in Ngong – Refitec Experts You Can Trust

 

Description:

Get reliable washing machine repair in Ngong with Refitec. We fix all washer problems – drainage, spin, motor, leaks, electronics – with genuine spare parts. Serving Ngong Town, Karen-Ngong Road, Matasia, Vet, Bulbul & nearby estates. Call 0704843613.

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Introduction: Trusted Washing Machine Repair in Ngong

Washing machines have become essential household appliances, saving countless hours of manual washing. But just like any machine, they sometimes break down – often when you need them most. At Refitec, we provide professional washing machine repair in Ngong, combining deep technical expertise, quality spare parts, and a quick response time.

Whether your machine won’t spin, leaks water, makes unusual noises, or refuses to start, our technicians diagnose the issue with precision and restore it to perfect working condition.

We proudly serve Ngong Town, Karen-Ngong Road, Bulbul, Vet, Matasia, Kajiado Road, Ngong Hills area, and estates like Kimuka, Racecourse, Kerarapon, and Oloolua.


Common Washing Machine Problems and Solutions in Ngong

Below, we break down the most frequent issues our clients in Ngong face, their causes, technical breakdowns, and solutions.


1. Washing Machine Not Spinning

Symptoms: Clothes come out soaking wet after a wash cycle.

Causes:

  • Motor Malfunction – The motor may lose torque or have burned windings.
  • Drive Belt Issues – A loose, worn, or snapped belt prevents drum rotation.
  • Control Board Failure – The electronic controller fails to send spin commands.
  • Blocked Pump – Water not draining prevents spin activation.

Technical Breakdown (Diagram Style):

[Power Supply] → [Control Board] → [Motor Drive Signal] → [Belt/Direct Drive] → [Drum Rotation]
                ↓
         [Drain Pump Check] → If water not out → Spin cycle fails

Solution:

  • Replace worn drive belts or damaged motors.
  • Repair/replace faulty PCB control boards.
  • Clean or replace drain pump filters.

At Refitec Ngong, we stock original belts, motors, and control boards for Samsung, LG, Bosch, Whirlpool, and more.


2. Washing Machine Not Draining

Symptoms: Water remains inside the drum after a cycle.

Causes:

  • Blocked Drain Hose – Accumulated lint, soap residue, or foreign objects.
  • Pump Failure – Mechanical failure of the pump impeller or motor.
  • Clogged Filter – Filters jammed with debris.

Technical Breakdown:

[Drum] → [Drain Pump] → [Filter] → [Drain Hose] → [Outlet]
   X (Blockage anywhere in this line stops draining)

Solution:

  • Clean filters and hoses.
  • Replace defective drain pumps.
  • Ensure correct drain hose positioning (not too high/low).

We have OEM pumps and filters in stock, ensuring long-lasting repairs.


3. Washing Machine Making Loud Noises

Symptoms: Thumping, grinding, or squealing noises during operation.

Causes:

  • Worn Drum Bearings – Bearings degrade due to water leaks or age.
  • Loose Shock Absorbers/Springs – Tub suspension parts weaken.
  • Objects in Drum – Coins, zips, or buttons stuck.

Technical Breakdown:

[Drum Rotation] → Supported by [Bearings + Suspension] 
If bearings worn → Metal grinding noise
If shocks loose → Drum bangs against casing

Solution:

  • Replace drum bearings and seals.
  • Tighten/replace shock absorbers.
  • Remove foreign objects.

Refitec carries high-quality bearings and dampers for all brands.


4. Washing Machine Leaking Water

Symptoms: Puddles forming around the machine.

Causes:

  • Faulty Door Seal (Gasket) – Tears allow water to seep.
  • Cracked Drain Hose – Leaks at joints.
  • Loose Connections – Inlet valves or tub hoses not tightened.

Technical Breakdown:

[Water Inlet] → [Drum + Gasket] → [Drain Hose]
Leaks occur if → Seals damaged, hose cracked, or joints loose

Solution:

  • Replace door gaskets.
  • Install new hoses.
  • Reseat and seal connections.

We stock rubber gaskets and durable hoses, ensuring leak-free operation.


5. Washing Machine Not Starting

Symptoms: Machine doesn’t power on or respond.

Causes:

  • Power Supply Issue – Blown fuse, loose plug, or socket issue.
  • Faulty PCB/Control Module – Failure in electronic brain.
  • Defective Door Switch – Safety lock prevents start if faulty.

Solution:

  • Test and replace fuses.
  • Repair/replace PCBs and control boards.
  • Replace door interlock switches.

6. Washing Machine Smells Bad

Symptoms: Musty, unpleasant odor from drum.

Causes:

  • Mold Growth – Moisture in gasket or drum.
  • Soap Residue Build-Up – Unflushed detergent causes bacterial growth.

Solution:

  • Run hot-water cleaning cycles with vinegar or specialized cleaner.
  • Clean gasket and detergent tray.
  • Ensure proper ventilation.

7. Washing Machine Door Not Opening

Symptoms: Door jammed shut after cycle.

Causes:

  • Faulty Door Interlock – Electronic lock remains engaged.
  • Drainage Issue – Machine won’t unlock if water remains.

Solution:

  • Replace door lock systems.
  • Ensure full drainage before unlocking.

8. Washing Machine Overfilling or Underfilling with Water

Causes:

  • Faulty Water Inlet Valve – Fails to regulate water flow.
  • Defective Pressure Switch – Fails to detect water level.

Solution:

  • Replace inlet valves or pressure switches.
  • Inspect tubing for blockages.

Preventive Maintenance Tips for Ngong Residents

  • Clean filters monthly to avoid drainage problems.
  • Use recommended detergents to prevent buildup.
  • Run hot service washes to kill bacteria.
  • Inspect hoses every 6 months for cracks.
  • Don’t overload machines – stress damages bearings and motors.

Availability of Spare Parts in Ngong

At Refitec, we maintain an extensive stock of washing machine spare parts:

  • Motors & belts
  • Control boards (PCB)
  • Pumps & filters
  • Door gaskets & seals
  • Bearings & suspension
  • Valves & hoses
  • Switches & sensors

We supply parts for Samsung, LG, Bosch, Whirlpool, Panasonic, Hisense, Hotpoint, Ariston, and more.


Areas We Serve in Ngong

We cover Ngong Town and its surroundings including:

  • Roads: Ngong Road, Karen–Ngong Road, Magadi Road, Kajiado Road, Maasai Road, Bulbul Road, Vet Road, Matasia Road, Kerarapon Drive, Oloolua Road, Racecourse Road.
  • Estates & Areas: Ngong Town, Bulbul, Vet, Matasia, Kerarapon, Kimuka, Oloolua, Mathare-Ngong area, Ngong Hills, Racecourse, Karen-Ngong border, Kajiado-Ngong area.

Wherever you are in Ngong, Refitec technicians reach you fast.


Why Choose Refitec Washing Machine Repair in Ngong?

  • Certified Technicians with deep technical knowledge
  • Genuine Spare Parts available locally
  • Affordable Rates with transparent pricing
  • Fast Response Time in Ngong and surrounding areas
  • Expertise in All Brands

Conclusion: Restore Your Washing Machine Today

Your washing machine is too valuable to be left broken. Whether it’s a drainage problem, motor issue, or leak, Refitec has the expertise, spare parts, and commitment to restore it.

📞 Call us today at 0704843613 or visit refitec.co.ke for professional washing machine repair in Ngong.

We’ll get your laundry back on track – fast, reliable, and stress-free.


 

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