Description: Looking for professional washing machine repair in Lolwe, Kisumu? Refitec offers fast, affordable, and reliable washing machine repair services — on-site and in-shop. Call or WhatsApp 0704843613 today!
Introduction
When your washing machine breaks down unexpectedly, it can throw your entire household routine into chaos. Whether it’s refusing to spin, leaking water all over the floor, or making a noise that sounds like a rock tumbler, you need a trusted repair expert — fast. If you’re searching for washing machine repair near me in Lolwe, Kisumu, look no further than Refitec Appliance Repair Services.
Refitec is a professional appliance repair company serving Lolwe and the wider Kisumu area. With a team of highly trained and experienced technicians, we diagnose and fix washing machine faults efficiently, saving you the cost of buying a new machine. We pride ourselves on transparency, speed, and quality workmanship that lasts.
Areas We Serve in Lolwe and Kisumu
Our technicians are fully mobile and serve clients across Lolwe and its surrounding neighborhoods. Whether you live in a gated estate, a residential apartment, or a rental unit, we come to you. Below are some of the estates and apartments we serve in and around Lolwe, Kisumu:
| Estate / Apartment | Location Area |
|---|---|
| Lolwe Estate | Lolwe, Kisumu |
| Manyatta Estate | Kisumu |
| Kondele Estate | Kisumu |
| Migosi Estate | Kisumu |
| Milimani Estate | Kisumu |
| Nyalenda Estate | Kisumu |
| Obunga Estate | Kisumu |
| Shauri Moyo | Kisumu |
| Mamboleo Estate | Kisumu |
| Kasule Apartments | Lolwe Area |
| Riat Hills Residences | Kisumu |
| Tom Mboya Estate | Kisumu |
| Railways Estate | Kisumu |
| Arina Apartments | Lolwe Area |
| Kibos Estate | Kisumu |
If your estate is not listed above, don’t worry — simply call us and we will confirm availability in your area. Chances are, we already serve your neighborhood.
Common Washing Machine Problems Diagnosed and Repaired by Refitec
Washing machines are complex appliances with mechanical, electrical, and electronic components. At Refitec, we diagnose and repair a wide range of washing machine faults, including:
| Problem | Possible Cause |
|---|---|
| Machine won’t turn on | Faulty power cord, door latch, or control board |
| Drum not spinning | Worn drive belt, faulty motor, or broken lid switch |
| Machine not draining | Clogged pump filter, blocked drain hose, or faulty drain pump |
| Excessive vibration or noise | Unbalanced load, worn drum bearings, or loose drum spider |
| Water leaking from machine | Damaged door seal/gasket, loose hose connections, or cracked drum |
| Machine not filling with water | Faulty inlet valve, kinked hose, or water pressure issues |
| Error codes on display | Control board faults, sensor failures, or software glitches |
| Machine overheating | Faulty thermostat or heating element malfunction |
| Clothes coming out dirty | Detergent dispenser blockage or drum not agitating properly |
| Machine stopping mid-cycle | Overheating protection, faulty timer, or motor brush wear |
| Door won’t open | Faulty door interlock or electronic latch failure |
| Bad smell from machine | Mold/mildew buildup in drum or rubber seal |
No matter the fault, our technicians carry the tools and spare parts needed to get your machine back to full operation quickly.
How Refitec Diagnoses Washing Machine Faults
At Refitec, we follow a systematic and professional approach to washing machine fault diagnosis to ensure accurate repairs the first time. Here’s how we do it:
Step 1 – Initial Consultation: We first speak with the customer to understand the symptoms — what the machine is doing, when the problem started, and any error codes displayed.
Step 2 – Visual Inspection: Our technician performs a thorough visual check of the machine’s exterior and interior components including the drum, door seal, hoses, and control panel.
Step 3 – Electrical Testing: We use digital multimeters and specialized testing tools to check voltage, continuity, and resistance on electrical components such as motors, capacitors, heating elements, and control boards.
Step 4 – Mechanical Assessment: We inspect the drive belt, drum bearings, pump, and suspension system for wear, damage, or failure.
Step 5 – Error Code Diagnosis: For modern digital washing machines, we read and interpret error codes using manufacturer diagnostic guides and professional software where applicable.
Step 6 – Fault Report and Quotation: We explain the fault to the customer in simple language and provide a transparent cost estimate before proceeding with any repair.
Step 7 – Repair and Testing: Once approved, we carry out the repair using quality spare parts and test the machine through a full wash cycle to confirm the problem is fully resolved.
Washing Machine Brands Repaired by Refitec
Refitec technicians are trained to repair all major washing machine brands available in Kenya. Whether you own a front loader or a top loader, we’ve got you covered.
| Brand | Type |
|---|---|
| Samsung | Front Load & Top Load |
| LG | Front Load & Top Load |
| Whirlpool | Front Load & Top Load |
| Bosch | Front Load |
| Miele | Front Load |
| Zanussi | Front Load |
| Hotpoint | Front Load & Top Load |
| Hisense | Top Load & Front Load |
| Ramtons | Top Load |
| Von | Top Load & Front Load |
| Bruhm | Top Load |
| Electrolux | Front Load |
| Beko | Front Load |
| Ariston | Front Load |
| AEG | Front Load |
| Haier | Front Load & Top Load |
| Sharp | Top Load |
| Panasonic | Top Load & Front Load |
If your washing machine brand is not listed, contact us — chances are we can still repair it.
Other Appliances Repaired by Refitec in Lolwe and Kisumu
Beyond washing machines, Refitec is a full-service home appliance repair company. We repair a wide variety of household and commercial appliances across Lolwe and Kisumu:
| Appliance | Service Offered |
|---|---|
| Refrigerators & Freezers | Compressor repair, gas refill, thermostat replacement |
| Dishwashers | Pump repair, spray arm replacement, door latch fix |
| Electric Cookers & Ovens | Heating element, thermostat, and timer repair |
| Microwaves | Magnetron, fuse, door switch, and control board repair |
| Air Conditioners | Gas recharge, compressor repair, PCB replacement |
| Water Dispensers | Cooling system repair, pump replacement |
| Electric Dryers | Heating element, belt, and motor repair |
| Televisions | Screen, mainboard, and power supply repair |
| Deep Freezers | Thermostat and compressor repair |
| Water Heaters / Geysers | Element and thermostat replacement |
On-Site and In-Shop Repair Services
Refitec understands that convenience matters. That’s why we offer two flexible service options to suit your needs:
On-Site Repair (We Come to You) Our mobile technicians come directly to your home, apartment, or office in Lolwe and Kisumu. On-site service is ideal for large appliances like washing machines that are difficult to transport. You get the repair done without any inconvenience of moving your machine. We typically respond within the same day or the next business day depending on your location and scheduling.
In-Shop Repair (Drop Off at Our Workshop) If you prefer or if the machine requires more extensive bench repair, you can drop it off at our workshop. Our workshop is fully equipped with professional tools, diagnostic equipment, and a wide range of genuine and compatible spare parts. In-shop repairs are often faster for complex faults that require more time and specialized equipment.
Both service options come with the same commitment to quality, transparency, and customer satisfaction.
Tips to Prevent Washing Machine Problems
Proper maintenance can significantly extend the life of your washing machine and reduce the frequency of repairs. Here are practical tips to keep your machine running smoothly:
1. Don’t Overload the Machine — Always follow the manufacturer’s recommended load capacity. Overloading puts stress on the drum, motor, and bearings, leading to premature wear.
2. Use the Right Detergent and Correct Amount — Always use detergent designed for your machine type (HE detergent for front loaders). Too much detergent causes excessive foam buildup, which can damage internal components.
3. Clean the Drum Regularly — Run an empty hot wash cycle with a drum cleaning tablet or white vinegar at least once a month to remove mold, detergent residue, and bacteria.
4. Clean the Filter Frequently — Most washing machines have a lint/pump filter that should be cleaned every 1–2 months. A clogged filter leads to drainage problems.
5. Wipe the Door Seal After Every Wash — Moisture trapped in the rubber gasket causes mold and unpleasant smells. Wipe it dry after every use and leave the door slightly open when not in use.
6. Check and Clean the Detergent Drawer — Remove and rinse the detergent drawer monthly to prevent blockages and detergent buildup.
7. Inspect Hoses Regularly — Check inlet and drain hoses for cracks, kinks, or leaks. Replace them every 3–5 years as a precaution.
8. Keep the Machine Level — Ensure your washing machine is on a flat, stable surface. An unleveled machine vibrates excessively, which damages bearings and suspension rods.
9. Don’t Leave Wet Clothes in the Drum — Remove laundry promptly after the cycle ends to prevent mold and odors inside the drum.
10. Service Your Machine Annually — Book a professional maintenance check with Refitec at least once a year to catch small issues before they become costly repairs.
Contact Refitec – Washing Machine Repair in Lolwe, Kisumu
Are you in Lolwe or anywhere in Kisumu and need a fast, reliable washing machine repair? Get in touch with Refitec today. Our friendly team is ready to assist you.
| Contact Method | Details |
|---|---|
| 📞 Phone | 0704843613 |
| 0704843613 | |
| info@refitec.co.ke | |
| 🌐 Website | www.refitec.co.ke |
We are available Monday to Saturday and offer emergency repair support. Simply call or WhatsApp us with your appliance problem and we will arrange a technician visit at your earliest convenience.
Refitec — Your Trusted Appliance Repair Partner in Lolwe, Kisumu and Beyond.