Need a washing machine PCB board or spare part in Nairobi? 📞 Call or WhatsApp: 0704 843 613 | Refitec Kenya — Fast Diagnosis, Genuine Parts, Expert Repairs

Quick Answers to Common Washing Machine Problems

Find your problem below and jump straight to the fix. Detailed steps follow each answer.

Problem	Likely Cause	Quick Fix
Washing machine won’t start	Dead PCB control board	Replace main PCB — see steps ↓
Machine fills with water but won’t wash	Faulty motor control board	Test & replace motor PCB — see steps ↓
Won’t spin or drain	Pressure sensor / PCB fault	Replace pressure switch or board — see steps ↓
Error codes on display	Programme control board glitch	Reset or replace control board — see steps ↓
Machine stops mid-cycle	Thermal fuse or PCB failure	Replace fuse / board — see steps ↓
Buttons/display not responding	User interface PCB failure	Replace UI board — see steps ↓
Machine heats water but overheats	NTC thermistor / PCB relay fault	Replace thermistor or relay — see steps ↓

🔧 Not sure what part you need? Call/WhatsApp 0704 843 613 and our technicians will diagnose your machine and source the exact part.

About Refitec Kenya — Your #1 Source for Washing Machine Spare Parts in Nairobi

Refitec Kenya is a leading appliance spare parts supplier and repair specialist based in Nairobi. We stock a wide range of washing machine PCB control boards, motors, pumps, door seals, bearings, carbon brushes, and electronic components for all major brands sold in Kenya.

Whether you are a homeowner, appliance technician, or repair shop, we supply quality parts at competitive prices with fast turnaround.

Brands we cover: Samsung, LG, Whirlpool, Bosch, Hotpoint, Miele, Indesit, Ariston, Midea, Hisense, and more.

📞 Call or WhatsApp: 0704 843 613

Washing Machine PCB Control Boards for Sale in Kenya

The PCB (Printed Circuit Board) is the brain of your washing machine. When it fails, the machine may refuse to start, behave erratically, display error codes, or stop mid-cycle.

Types of Washing Machine PCBs We Stock

1. Main Control PCB Board

The primary board that controls all washing machine functions — water inlet, drum rotation, heating, draining, and timing.

Signs the main PCB has failed:

Machine completely dead (no lights, no response)
Random error codes
Machine starts then stops unexpectedly
Incorrect water levels or temperature

2. Motor Control Board (Inverter Board)

Controls the speed and direction of the drum motor. Common in inverter washing machines (Samsung, LG, Bosch).

Signs the motor control board has failed:

Drum does not rotate but machine powers on
Loud humming but no drum movement
E3/E4/UE motor error codes

3. User Interface (UI) / Display Board

The front-panel board with buttons and display. Separate from the main PCB in many modern machines.

Signs the UI board has failed:

Buttons unresponsive
Display blank or flickering
Wrong programme selected randomly

4. Pressure Switch / Sensor PCB Module

Monitors water levels inside the drum and signals the main board.

Signs of pressure sensor failure:

Machine overfills or underfills
Will not start wash cycle
Continuous filling / draining loop

Other Washing Machine Spare Parts Available at Refitec Kenya

Beyond PCB boards, we stock a comprehensive range of washing machine components:

Door seals / gaskets — All drum sizes and brands
Drum bearings and bearing kits — Front and top loaders
Carbon brushes — Universal and brand-specific motor brushes
Water inlet valves — Single and dual solenoid valves
Drain pumps — Compatible with all major brands
Drive belts — V-belts and poly-V belts
Shock absorbers / suspension rods — For drum stabilisation
NTC thermistors — Water temperature sensors
Thermal cut-outs and thermal fuses — Overheat protection
Timer and programme switches — Mechanical and electronic
Heating elements — All wattages and brands
Spin basket and drum paddles / lifters
Lid switches and door interlocks
Capacitors — Start and run capacitors for motors

📦 Part not listed? Call/WhatsApp 0704 843 613 — we can source specific parts on request.

Detailed Repair & Diagnosis Steps

<a name=”pcb-replacement”></a> 1. How to Diagnose and Replace a Washing Machine Main PCB Board

Step 1 — Safety first Unplug the washing machine from the power outlet before opening any panels. Never work on a live appliance.

Step 2 — Access the control panel Most PCBs are located behind the top panel or inside the control console. Remove the screws at the back of the lid or unclip the front fascia depending on your model.

Step 3 — Visual inspection Look for:

Burnt or discoloured areas on the board
Swollen or leaking capacitors
Broken solder joints
Scorch marks near relays or triacs

Step 4 — Test input voltage Using a multimeter, confirm 240V is reaching the board’s power supply terminals. If no power reaches the board, the fault may be a blown fuse, thermal cut-out, or door interlock — not the PCB itself.

Step 5 — Read error codes If your machine has a display, note any error codes before replacing anything. Error codes narrow down which board or component has failed.

Step 6 — Source a replacement PCB Contact Refitec Kenya with your machine’s brand, model number, and serial number (found on the rating plate inside the door or on the back of the machine). 📞 0704 843 613

Step 7 — Replace the board

Photograph all wiring harness connections before disconnecting
Disconnect connectors carefully — do not pull on wires
Mount new PCB in the original position
Reconnect all harnesses in the correct order
Replace the panel and test the machine through a full cycle

<a name=”motor-pcb”></a> 2. How to Diagnose a Faulty Motor Control Board

Step 1 — Check the drum by hand With the machine unplugged, rotate the drum manually. If it turns freely, the drum bearings and drum itself are likely fine — the fault is electrical.

Step 2 — Check the carbon brushes first Before replacing the motor board, inspect the motor brushes. Worn-out carbon brushes cause the same symptoms as a faulty motor board and are far cheaper to replace.

Remove the motor (usually under the machine or at the back)
Pull out the brush holders
If brushes are less than 5mm long, replace them

Step 3 — Test motor winding continuity Use a multimeter to test resistance across the motor windings. An open circuit (infinite resistance) indicates a failed motor winding, not a PCB fault.

Step 4 — Inspect the motor control board If brushes and windings are fine but the drum still won’t turn, the motor control / inverter board is likely faulty. Bring the board to Refitec Kenya for testing or order a direct replacement. 📞 0704 843 613

<a name=”spin-drain”></a> 3. Machine Won’t Spin or Drain

Step 1 — Check the drain pump filter A blocked pump filter is the most common cause of drainage failure. The filter is usually behind a small flap at the front bottom of the machine.

Place a towel and shallow tray under the filter cap
Unscrew slowly to release water
Remove and clean the filter of lint, coins, and debris
Reinstall and test

Step 2 — Test the drain pump If the filter is clear but water won’t drain, the drain pump may have failed. Listen for a humming sound during the drain cycle — humming with no drainage indicates a blocked or seized pump impeller.

Step 3 — Check the lid/door interlock The machine will not spin if it believes the door is open. Test the door interlock with a multimeter for continuity when closed.

Step 4 — Inspect the PCB relay for spin The spin relay on the main PCB controls power to the spin function. A failed relay will mean the machine fills and washes normally but never enters the spin phase. A burnt smell near the PCB confirms relay failure.

Replace the PCB or have it repaired at Refitec Kenya. 📞 0704 843 613

<a name=”error-codes”></a> 4. Understanding and Clearing Washing Machine Error Codes

Error codes vary by brand. Common Kenyan market brands and their PCB-related codes:

Samsung:

3E / 3C — Motor PCB / Hall sensor fault
4E / 4C — Water inlet issue (check valve and PCB relay)
5E / 5C — Drain pump or PCB drain relay fault
9E — Voltage irregularity / main PCB fault

LG:

LE — Motor / inverter PCB fault
OE — Drain PCB fault
IE — Inlet valve / PCB control fault
UE — Imbalance — check drum, may indicate PCB sensor issue

Bosch / Siemens:

E18 — Drain fault (pump or PCB)
E23 — Drain pump relay on PCB
E27 — Mains voltage / PCB power supply

How to reset:

Switch off the machine and unplug for 5 minutes
Plug back in and attempt a short spin cycle
If error persists, the fault is genuine — call 📞 0704 843 613

<a name=”mid-cycle”></a> 5. Machine Stops Mid-Cycle

Step 1 — Check the thermal cut-out Most washing machines have a thermal cut-out (TCO) that trips if the motor or heater overheats. The TCO looks like a small disc attached to the heater or motor. Test with a multimeter — it should show near-zero resistance when cool.

Step 2 — Check the door interlock mid-cycle A failing door lock may unlock mid-cycle, cutting power to the drum. If the door feels loose during operation, replace the door lock assembly.

Step 3 — Check for PCB capacitor failure Swollen capacitors on the PCB cause erratic behaviour and random shutdowns. These can often be resoldered or the board can be replaced.

Step 4 — Check mains supply Power fluctuations in Nairobi and surrounding areas are common. Use a multimeter or plug-in voltage tester to confirm a stable 240V supply. Consider using a voltage stabiliser if fluctuations are frequent.

<a name=”ui-board”></a> 6. Unresponsive Buttons or Blank Display

Step 1 — Try a hard reset Hold the start button for 5–10 seconds or unplug the machine for 10 minutes. This clears memory faults on the UI board.

Step 2 — Check the ribbon cable The UI board connects to the main PCB via a ribbon cable or wiring harness. Inspect for corrosion, damage, or a loose connection. Re-seat connectors firmly.

Step 3 — Replace the UI board If the ribbon cable is intact and the main PCB tests fine, the UI board itself has failed. Provide your machine’s model number to Refitec Kenya for a direct replacement. 📞 0704 843 613

<a name=”overheating”></a> 7. Machine Overheats the Water

Step 1 — Test the NTC thermistor The thermistor tells the PCB how hot the water is. A faulty thermistor sends the wrong reading, causing the heater to stay on too long.

Unplug and remove the thermistor (usually clipped to or near the heating element)
At room temperature (~25°C), a healthy NTC thermistor reads approximately 10,000–15,000 ohms
A reading of zero or infinity means the thermistor has failed

Step 2 — Inspect the PCB heater relay The relay that switches the heating element on and off can weld closed (stuck ON), causing continuous heating. A stuck relay produces a faint burning smell and the machine heats during wash stages it shouldn’t.

Step 3 — Replace parts NTC thermistors and heater relays are both available at Refitec Kenya. In severe cases, a full PCB board replacement is the most reliable fix. 📞 0704 843 613

Why Buy Washing Machine Spare Parts from Refitec Kenya?

✅ Wide stock — PCBs, motors, pumps, seals, bearings, and more
✅ All major brands — Samsung, LG, Bosch, Whirlpool, Hotpoint, Hisense, Midea & more
✅ Expert advice — Describe your fault and our technicians help identify the exact part
✅ Competitive prices — Affordable parts for homeowners and repair technicians alike
✅ Fast availability — Same-day parts for common models
✅ Nairobi-based — Quick delivery and pickup options available

Contact Refitec Kenya