Description: Get expert TV repair services along Ngong Road. Refitec fixes all TV brands and models – smart TVs, LED, OLED, QLED, and plasma. We stock genuine spare parts and serve estates & roads around Ngong Road. Call 0704843613.
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Introduction
Ngong Road in Nairobi is a vibrant hub filled with residential estates, commercial businesses, and entertainment joints. With so many homes and businesses depending on televisions for daily use, a faulty TV can disrupt family entertainment, business operations, and even learning. At Refitec, we specialize in TV repair along Ngong Road, offering reliable solutions, genuine spare parts, and expert technicians who understand the latest technology in LED, OLED, QLED, Plasma, and Smart TVs.
In this detailed guide, we’ll break down common TV problems, their technical causes, professional solutions, and preventive maintenance tips. We’ll also list all estates and roads around Ngong Road that we serve to ensure you know we are just a call away.
🔧 Common TV Problems and Their Solutions
1. TV Not Powering On
Problem:
One of the most common issues faced by TV owners is a unit that won’t power on. This can be frustrating, especially when there’s no visible indicator like a standby light.
Technical Causes:
- Faulty power supply board (blown capacitors, resistors, or diodes).
- Damaged power cable or plug.
- Internal short-circuiting caused by moisture or power surges.
- Malfunctioning mainboard IC.
Solution:
Our technicians carefully inspect the power supply board using a multimeter to test continuity. We replace damaged capacitors or the entire board if necessary. We also test the voltage regulator ICs to ensure proper power flow. For safety, we recommend installing a surge protector to guard against voltage fluctuations.
Maintenance Tip:
Always switch off your TV during thunderstorms and unplug it during long power outages.
2. No Picture but Sound Works
Problem:
Sometimes the TV produces sound but the screen stays black.
Technical Causes:
- Faulty backlight inverter or LED strips.
- Damaged T-Con board (Timing Control Board).
- Loose ribbon cables between the motherboard and display panel.
- Failed screen panel.
Solution:
- We test the backlight LEDs with a backlight tester.
- Replace damaged T-Con boards or repair broken ribbon connectors.
- If the panel is defective, we provide affordable screen replacement using genuine spare parts.
Diagram-Style Breakdown:
[Power Board] → [Main Board] → [T-Con Board] → [LED Backlight Strips] → [Display Panel]
Maintenance Tip:
Avoid pressing the TV screen too hard when cleaning. Use a microfiber cloth and never spray liquid directly on the screen.
3. TV Turns On Then Off Immediately
Problem:
Known as the power cycling problem, the TV switches off a few seconds after turning on.
Technical Causes:
- Overheating components.
- Faulty mainboard firmware.
- Defective inverter board or backlight system.
- Damaged capacitors causing unstable power.
Solution:
Our experts update the TV’s firmware, check for overheating ICs, and replace damaged power components. We also clean out dust from the TV’s ventilation system to improve airflow.
Maintenance Tip:
Ensure your TV has good ventilation. Do not block its air vents with decorations or cloth.
4. No Sound but Picture Works
Problem:
The screen displays images but no audio is heard.
Technical Causes:
- Faulty audio IC on the mainboard.
- Damaged internal speakers.
- Wrong audio output settings.
- Corrupted firmware/software.
Solution:
- We test the speaker continuity.
- Replace or repair the audio IC.
- Reconfigure TV audio settings or reinstall firmware.
Maintenance Tip:
Always update your TV firmware when updates are available to fix audio bugs.
5. Lines on the Screen (Horizontal/Vertical)
Problem:
Annoying colored lines appear across the screen, affecting picture quality.
Technical Causes:
- Damaged T-Con board.
- Loose or damaged flex cables.
- Faulty screen panel pixels.
Solution:
- We reseat or replace flex cables.
- Replace the T-Con board if it fails voltage tests.
- In severe cases, we provide screen replacement services.
Maintenance Tip:
Do not mount TVs in damp rooms – moisture damages ribbon connectors.
6. Smart TV Apps Not Working
Problem:
Netflix, YouTube, or other apps freeze or fail to open.
Technical Causes:
- Outdated firmware/software.
- Low internal storage.
- Corrupted system files.
- Network connection errors.
Solution:
- Update the TV firmware.
- Clear app cache and reset the TV to factory settings.
- Expand storage with USB drives if supported.
Maintenance Tip:
Connect your smart TV to a stable internet connection and update apps regularly.
7. Remote Control Not Responding
Problem:
The TV does not respond to remote commands.
Technical Causes:
- Dead remote batteries.
- Faulty IR receiver on the TV.
- Damaged remote buttons.
Solution:
- Replace batteries.
- Test the remote with a phone camera (infrared light test).
- Replace the TV’s IR sensor if faulty.
Maintenance Tip:
Avoid spilling liquids on the remote; it damages the circuit board.
8. Cracked or Broken TV Screen
Problem:
Physical damage such as cracks or dark patches on the display.
Solution:
We offer TV screen replacement for Samsung, LG, Sony, Hisense, TCL, Skyworth, Panasonic, and other brands. All replacements use genuine panels with warranty.
Maintenance Tip:
Mount your TV securely on the wall using a sturdy TV wall bracket to prevent accidents.
🛠️ Availability of Genuine TV Spare Parts
At Refitec, we stock original spare parts for all TV brands:
- Power supply boards
- T-Con boards
- LED backlight strips
- Mainboards
- Speakers
- Remote sensors
- TV panels/screens
This ensures faster repairs and long-lasting solutions.
📍 Areas We Serve Along Ngong Road
We provide TV repair services along the entire Ngong Road stretch, covering:
Roads Along Ngong Road
- Ngong Road
- Kabarnet Road
- Menelik Road
- Rose Avenue
- Argwings Kodhek Road (junctions)
- Kindaruma Road
- Denis Pritt Road
- Kingara Road
- Wood Avenue
- Riara Road
- Joseph Kang’ethe Road
- Galana Road
- Kilimani Ring Road
- Dagoretti Corner junctions
- Lenana Road junctions
Estates & Residences Along Ngong Road
- Kilimani Estate
- Adams Arcade
- Dagoretti Corner
- Kileleshwa junction areas
- Ngong Racecourse area
- Junction Mall area
- Hurlingham Estate
- Prestige Plaza area
- Kenyatta Market area
- Lenana School area
- Riara Gardens
- Rose Avenue Apartments
- Greenhouse Mall vicinity
- Kenyatta Golf Course residences
Wherever you are along Ngong Road, Refitec technicians are available for quick response TV repairs.
✅ Why Choose Refitec for TV Repair Along Ngong Road?
- Expert technicians with over 10 years of experience.
- Repairs for all brands: Samsung, LG, Sony, Hisense, Skyworth, TCL, Panasonic, Sharp, and more.
- Stock of genuine spare parts for lasting repairs.
- Affordable pricing with no hidden costs.
- Quick turnaround time – most repairs done same day.
- On-site services available along Ngong Road.
📞 Contact Refitec Today: Call/WhatsApp 0704843613 or visit refitec.co.ke.
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