Expert Washing Machine Repair in Kisumu – Call/WhatsApp: 0704843613

Need a Samsung washing machine spare part in Kenya? Refitec Kenya stocks genuine and compatible Samsung washing machine spare parts — available for fast supply and delivery across Kenya. Call or WhatsApp: 0704843613

Quick Answers

Problem	Part You Need	Action
Machine won’t spin	Drive belt / Motor brushes	Call 0704843613
Water not draining	Drain pump / Filter	WhatsApp 0704843613
Door won’t lock	Door latch / Interlock	Call 0704843613
Machine leaking water	Door gasket / Drum seal	WhatsApp 0704843613
No power / display dead	Control board / PCB	Call 0704843613
Machine making noise	Drum bearings / Spider arm	WhatsApp 0704843613
Water inlet issues	Inlet valve / Solenoid	Call 0704843613
Machine vibrating excessively	Shock absorbers / Counterweights	WhatsApp 0704843613

Why Choose Refitec Kenya for Samsung Washing Machine Parts?

✅ Genuine and compatible Samsung spare parts
✅ Wide range of parts for all Samsung washing machine models
✅ Fast delivery across Nairobi and Kenya
✅ Expert technical advice on part selection
✅ Affordable prices — no need to replace the whole machine
✅ Serving both domestic and commercial clients

📞 Call or WhatsApp: 0704843613

Samsung Washing Machine Spare Parts Available at Refitec Kenya

1. Samsung Washing Machine Door Parts

Door Gasket / Rubber Seal

The door gasket is the rubber seal around the drum opening. It prevents water from leaking during a wash cycle.

Signs your door gasket needs replacing:

Water leaks from the front of the machine during washing
Visible cracks, tears, or mould on the rubber seal
Musty smell that persists even after cleaning

How to fix it: The gasket is held in place by a retaining ring. Remove the ring, pull out the old gasket, clean the drum rim, and fit the new gasket. Ensure it seats evenly all the way around before refitting the ring.

Door Latch / Door Lock Interlock

The door interlock is an electronic safety mechanism that prevents the machine from running with an open door.

Signs your door latch is faulty:

The machine won’t start and displays a door error code (e.g., dC, DE, E3)
The door does not click shut properly
The machine starts mid-cycle but stops unexpectedly

How to fix it: Unplug the machine, remove the door seal to access the latch housing, disconnect the wiring connector, and swap in the new lock. Refit in reverse order.

2. Samsung Washing Machine Pump Parts

Drain Pump

The drain pump removes used water from the drum after each cycle.

Signs your drain pump is faulty:

Standing water left in the drum after a cycle
Error codes: 5E, E2, nF
Humming sound during the drain cycle but no water movement

How to fix it: Access the drain pump from the front or bottom of the machine (model-dependent). Disconnect the hoses and wiring harness, unbolt the old pump, and fit the new one. Run a short test cycle to check for leaks.

Drain Pump Filter

A blocked filter is the most common cause of drainage problems — and the easiest fix.

Signs your filter is blocked:

Slow draining
Error code 5E or OE
Foul smell from the machine

How to fix it: Locate the small access panel at the bottom-front of the machine. Place a towel down, unscrew the filter cap slowly (water will drain out), remove debris, rinse the filter, and screw it back in firmly.

3. Samsung Washing Machine Motor & Drive Parts

Drive Belt

The drive belt connects the motor to the drum, enabling it to spin.

Signs your drive belt is broken:

The drum does not spin at all, but the motor hums
Visible wear, fraying, or snapping of the belt

How to fix it: Remove the back panel, locate the belt around the motor pulley and drum pulley, and fit the new belt. Ensure it sits in the grooves correctly before reassembling.

Motor Brushes

Carbon brushes power the motor by conducting electricity. They wear down over time.

Signs your motor brushes are worn:

Machine spins slowly or intermittently
Burning smell during operation
Sparking visible inside the machine

How to fix it: Remove the motor from the machine, unclip the old carbon brushes from either side of the motor, and slide in the new brushes. Refit the motor and test.

Drum Bearings

Bearings allow the drum to spin smoothly. Worn bearings are one of the most common causes of noise in washing machines.

Signs your drum bearings are failing:

Loud grinding, rumbling, or roaring noise during the spin cycle
The drum feels rough when turned by hand
Excessive vibration during spinning

How to fix it: Drum bearing replacement is one of the more involved repairs — it requires dismantling the drum. Contact Refitec Kenya for part supply and professional fitting advice.

Spider Arm / Drum Spider

The spider arm connects the drum to the shaft and bearing. It is typically made of aluminium and can corrode or crack over time.

Signs your spider arm is broken:

Loud banging inside the drum
Drum appears to hang or wobble
Visible cracks when drum is inspected

4. Samsung Washing Machine Electrical Parts

PCB / Main Control Board

The printed circuit board (PCB) is the brain of the washing machine, controlling all functions.

Signs your PCB is faulty:

Machine shows random error codes
Buttons are unresponsive
Machine powers on but doesn’t start any programme
Machine cuts out during cycles

How to fix it: Locate the PCB behind the control panel or at the back of the machine. Photograph all wire connections before removing the old board, then connect the new board in the same configuration.

Water Inlet Valve / Solenoid Valve

The inlet valve controls the flow of water into the machine.

Signs your inlet valve is faulty:

Machine takes very long to fill
Error codes: 4E, E1, nF4
Machine overfills with water
No water enters the drum at all

How to fix it: Turn off the water supply, disconnect the inlet hose, unclip the valve from the back of the machine, disconnect the solenoid wiring, and fit the new valve.

Pressure Switch / Water Level Sensor

The pressure switch monitors how much water is in the drum and signals the machine to stop filling.

Signs your pressure switch is faulty:

Machine overfills and water spills
Machine thinks it’s full but the drum is empty
Washing doesn’t begin despite water being present

5. Samsung Washing Machine Suspension Parts

Shock Absorbers / Dampers

Shock absorbers reduce vibration during the spin cycle. Worn absorbers cause excessive movement.

Signs your shock absorbers are worn:

Machine walks or moves across the floor during spin
Very loud banging during high-speed spin
The machine feels unstable

How to fix it: Access the absorbers from inside the cabinet. Unclip the old absorbers from the drum and base frame, and clip the new ones in place.

Suspension Springs

Springs suspend the drum inside the cabinet, working alongside the shock absorbers.

Signs your springs are broken:

Drum drops to one side
Loud clunking when the machine starts or stops spinning
Uneven load distribution errors

Samsung Washing Machine Models We Supply Parts For

Refitec Kenya supplies parts for a wide range of Samsung washing machine models, including:

Samsung AddWash Series (WW60J, WW80J, WW90J)
Samsung EcoBubble Series (WF70F, WF80F, WF90F)
Samsung Wobble Series
Samsung QuickDrive Series
Samsung Top Load Series (WA60H, WA70H, WA80H)
Samsung Front Load Series (all models)

Not sure of your model? Check the sticker inside the door or on the back of the machine and share it with us — we’ll find the right part.

How to Order Samsung Washing Machine Parts from Refitec Kenya

Step 1: Identify the faulty part (use the quick answers table above or describe your problem to our team).

Step 2: Note your Samsung washing machine model number (found on a sticker inside the door or on the back panel).

Step 3: Contact Refitec Kenya via Call or WhatsApp: 0704843613 with your model number and part needed.

Step 4: We confirm availability, price, and delivery options.

Step 5: Receive your part and get your machine back running.

Frequently Asked Questions

Q: Do you supply genuine Samsung parts or compatible aftermarket parts? A: Refitec Kenya stocks both genuine OEM Samsung parts and high-quality compatible aftermarket parts to suit every budget.

Q: Can you deliver washing machine parts outside Nairobi? A: Yes — we supply spare parts across Kenya. Contact us on 0704843613 to arrange delivery to your location.

Q: I don’t know what part I need. Can you help? A: Absolutely. Describe your machine’s problem or error code to our team and we will advise the correct part. WhatsApp us on 0704843613.

Q: Do you offer repair services as well as parts? A: Yes. Refitec Kenya offers appliance repair services in addition to spare parts supply. Call us to discuss.

Q: How do I know which part fits my Samsung washing machine model? A: Share your model number with us (found inside the door or on the back panel) and we will confirm compatibility before supply.

Contact Refitec Kenya — Samsung Washing Machine Spare Parts