Samsung Washing Machine Error Codes Reference Guide
| Error Code | Meaning | Potential Solutions |
|---|---|---|
| 4E / 4C | Water Supply Error | Check water supply, clean inlet filters, ensure taps are fully open |
| 5E / 5C / SE | Drainage Error | Clear drain pump filter, check drain hose for kinks or blockages |
| dE / dE1 / DC | Door Lock Error | Ensure door is properly closed, check door lock mechanism |
| LE / LE1 / 11E | Water Leakage Error | Check hoses and connections, inspect door seal for damage |
| OE / OF / E3 | Overflow Error | Check water inlet valve, inspect pressure sensor |
| UE / UB | Unbalanced Load Error | Redistribute laundry evenly, reduce load size |
| tE / tC / EC | Temperature Sensor Error | Check heating element and temperature sensor connections |
| 3E / 3C / EA | Motor Error | Professional repair required – motor or control board issue |
| 8E / 8C | Vibration Sensor Error | Level the machine, check for overloading |
| 9E / 9C / PF | Power Supply Error | Check electrical connections, voltage stability |
| HE / HE1 / HC | Heating Error | Inspect heating element, check thermostat |
| bE / 12E / bC | Button Error | Check control panel buttons, clean panel surface |
When your Samsung washing machine displays an error code, it can be frustrating and confusing. At Refitec.co.ke, we understand the urgency of getting your appliance back in working order, which is why we’ve compiled this comprehensive guide to Samsung washing machine error codes and how our expert technicians can help resolve them.
Understanding Samsung Error Codes
Samsung washing machines are equipped with sophisticated diagnostic systems that display error codes when something goes wrong. These codes are designed to help identify specific issues quickly, allowing for faster and more accurate repairs. While some error codes indicate simple problems that homeowners can address themselves, others require professional expertise to resolve safely and effectively.
Common Water-Related Errors
Water supply and drainage issues are among the most frequent problems Samsung washing machine owners encounter. The 4E or 4C error code indicates that the machine is not receiving adequate water supply. This could be due to closed water taps, kinked inlet hoses, or clogged inlet filters. Our technicians at Refitec.co.ke can quickly diagnose whether the issue is with your home’s water supply or the machine’s inlet valve system.
The 5E, 5C, or SE codes signal drainage problems, meaning water isn’t leaving the machine properly. This often results from a clogged drain pump filter or blocked drain hose. While homeowners can sometimes clear these blockages themselves, persistent drainage issues may indicate a failing drain pump that requires professional replacement.
Overflow errors (OE, OF, E3) are more serious and suggest that the machine is taking in too much water. This typically points to a faulty water inlet valve that needs replacement, or issues with the pressure sensor. These repairs require technical knowledge and should be handled by qualified professionals.
Door and Load-Related Issues
The dE, dE1, or DC error codes relate to door lock problems. Modern Samsung washers won’t operate unless the door is securely locked for safety reasons. Sometimes, simply ensuring the door is properly closed resolves the issue. However, if the door lock mechanism itself is damaged or the electronic door lock has failed, professional repair is necessary.
Unbalanced load errors (UE, UB) are common and usually easy to fix. They occur when laundry is distributed unevenly in the drum, causing excessive vibration. While redistributing clothes often solves this, repeated unbalanced load errors might indicate worn shock absorbers or damaged suspension springs that need professional attention.
Temperature and Motor Errors
Temperature-related errors (tE, tC, EC) indicate problems with the machine’s heating system. The heating element might be faulty, or the temperature sensor could be malfunctioning. These components are critical for wash cycles that require heated water, and their repair or replacement requires technical expertise to ensure proper function and safety.
Motor errors (3E, 3C, EA) are among the most serious issues and always require professional intervention. These codes suggest problems with the motor itself or the control board that manages motor function. At Refitec.co.ke, our technicians have the specialized tools and knowledge to diagnose motor issues accurately and determine whether repair or replacement is the most cost-effective solution.
Electrical and Sensor Problems
Power supply errors (9E, 9C, PF) can result from voltage fluctuations or electrical connection issues. While checking your home’s power supply is a good first step, persistent electrical errors may indicate problems with the machine’s power module or control board that require professional diagnosis.
Vibration sensor errors (8E, 8C) occur when the machine detects excessive movement during operation. This could be due to an unlevel machine, overloading, or worn suspension components. Our technicians can properly level your machine and inspect all components related to vibration control.
Why Choose Refitec.co.ke for Samsung Washing Machine Repairs
At Refitec.co.ke, we specialize in Samsung washing machine repairs across Kenya. Our certified technicians have extensive experience with all Samsung models and stay updated on the latest diagnostic techniques and repair procedures. We carry a comprehensive inventory of genuine Samsung spare parts, ensuring that repairs are completed quickly without compromising quality.
We understand that a broken washing machine disrupts your entire household routine. That’s why we offer same-day service for most repairs and provide transparent pricing before beginning any work. Our technicians will explain the problem in clear terms, discuss your repair options, and complete the work efficiently.
Preventive Maintenance Tips
While we’re always here to help when problems arise, regular maintenance can prevent many error codes from appearing. Clean your drain pump filter monthly, check inlet hoses for wear, avoid overloading the machine, and use the recommended amount of detergent. These simple steps can significantly extend your washing machine’s lifespan.
Contact Us Today
When your Samsung washing machine displays an error code, don’t let it disrupt your life any longer than necessary. Contact Refitec.co.ke for fast, professional, and reliable washing machine repair services. Our expert team is ready to diagnose and fix any Samsung washing machine error, getting your appliance back to perfect working condition quickly and affordably.