Call or WhatsApp: 0704843613 | Refitec Kenya – Professional TV Repair, At Your Door.
Quick Answers to Common Large Screen TV Problems
My 65″–85″ TV has no picture but the sound is on. → This is usually a backlight failure or T-CON board fault. Our technician can diagnose and fix it at your home — same day in most cases. Call 0704843613.
My large screen TV powers on then shuts off immediately. → This points to a power board or main board fault. Do not attempt to open the TV yourself. Book a home visit: 0704843613.
My TV screen has vertical or horizontal lines. → Lines across a large screen TV are typically caused by a faulty T-CON board or a loose panel ribbon cable. Both are repairable without replacing the whole screen. WhatsApp us: 0704843613.
My TV has a cracked or shattered screen. → We source and replace original panels for 65″, 75″, and 85″ Samsung, LG, Sony, Hisense, and TCL TVs. Get a free quote — call 0704843613.
My TV has sound but the screen is completely black. → Black screen on large TVs is almost always backlight strips or the LED driver board. Very fixable. Call 0704843613 for a home visit.
My smart TV won’t connect to Wi-Fi or apps are freezing. → This can be a software or mainboard issue. We offer firmware updates and board-level repairs in-home.
Why Choose Refitec Kenya for Large Screen TV Repair?
Large screen TVs — especially 65 to 85 inches — are heavy, fragile, and expensive to transport. A single knock during transit can turn a repairable fault into a destroyed panel. That is why Refitec Kenya brings the repair to you.
We are a professional electronics repair company based in Nairobi, offering certified in-home TV repair services for all major brands including Samsung, LG, Sony, Hisense, TCL, Skyworth, and more. Our technicians are trained in board-level diagnostics, backlight replacement, panel repair, and smart TV software servicing.
Call or WhatsApp now: 0704843613
Large Screen TV Brands We Repair (65″–85″)
- Samsung QLED, Neo QLED, Crystal UHD (65″, 75″, 85″)
- LG OLED, NanoCell, UHD (65″, 77″, 83″)
- Sony Bravia OLED and LED (65″, 75″, 85″)
- Hisense ULED and QLED (65″, 75″)
- TCL QLED and 4K UHD (65″, 75″, 85″)
- Skyworth, Vitron, Vision, and other local brands
Common Large Screen TV Faults We Fix At Home
1. No Display / Black Screen
A black screen with sound is one of the most common faults on large LED TVs. The culprit is almost always a failed backlight system — either the LED strips behind the panel or the LED driver circuit on the power board.
On screens 65 inches and above, there are more backlight zones, and failure in even one zone can cause the whole screen to go dark. Our technician tests each zone, identifies the failed strips, and replaces only what is necessary — saving you the cost of a full panel replacement.
2. Backlight Replacement
LED backlights degrade over time, especially in TVs that run for many hours daily. Symptoms include dimming corners, uneven brightness, or a completely black screen. Refitec Kenya stocks backlight strips for most 65″–85″ models and can complete the replacement in your home within 1–3 hours.
3. T-CON Board Fault (Lines on Screen)
The T-CON (Timing Controller) board controls how the image is drawn on screen. When it fails, you will see vertical or horizontal lines, half the screen going blank, or a scrambled image. T-CON boards are model-specific and we source them for most popular large screen TVs. Replacement is done on-site.
4. Power Board Failure
Power board faults cause the TV to not turn on at all, to turn on and immediately switch off, or to show a standby light that blinks repeatedly. Large screen TVs draw more current than smaller sets, which puts the power board under more stress. We test and replace power boards with high-quality compatible units.
5. Main Board / Motherboard Fault
The main board controls the smart TV operating system, HDMI ports, USB ports, and signal processing. Symptoms of a failing main board include apps not loading, HDMI inputs not working, the TV freezing during use, or inability to change channels. We repair or replace main boards in-home.
6. Panel / Screen Replacement
Physical cracks or impact damage require a full panel replacement. This is the most expensive repair, but on a high-end 75″ or 85″ TV it is still far cheaper than buying a new set. Refitec Kenya sources original and OEM-equivalent panels and carries out replacement at your location with care and precision.
7. Software and Firmware Issues
Smart TVs running Android TV, Tizen (Samsung), WebOS (LG), or Google TV can develop software faults — apps crashing, the OS failing to boot, or the remote becoming unresponsive. We perform factory resets, firmware flashing, and system restoration for all major platforms.
8. HDMI and USB Port Repair
Ports on large screen TVs can burn out from power surges or simply wear out with heavy use. We solder replacement ports directly onto the board at your home.
Our In-Home Repair Process
Step 1 — Book Your Visit Call or WhatsApp 0704843613 with your TV brand, model (found on the back sticker), screen size, and a brief description of the problem. We will confirm availability and give you an estimated arrival window.
Step 2 — Diagnosis at Your Home Our technician arrives with diagnostic tools, a multimeter, and a full set of test boards. We safely lay the TV flat on a padded surface and begin diagnosis without moving the TV from your home.
Step 3 — Transparent Quote Before any work begins, we give you a clear, itemised quote covering parts and labour. No hidden charges. You decide whether to proceed.
Step 4 — Repair Most repairs — backlight replacement, board swaps, software fixes — are completed within 1 to 3 hours on-site. Complex panel replacements may require an overnight sourcing period for the part.
Step 5 — Testing and Handover We test the TV fully before we pack up — picture quality, sound, smart TV functions, all inputs. You only pay when you are satisfied the TV is working.
Service Coverage in Nairobi
Refitec Kenya offers in-home large screen TV repair across Nairobi and its suburbs, including Westlands, Karen, Lavington, Kilimani, Kileleshwa, South B, South C, Langata, Embakasi, Kasarani, Ruaka, Kikuyu, Thika Road, and surrounding areas. Not sure if we cover your location? WhatsApp us at 0704843613 to confirm.
Why In-Home Repair Makes Sense for 65″–85″ TVs
Transporting a large screen TV to a repair shop carries serious risks. The screens on 65″ to 85″ TVs are thin, rigid, and extremely fragile. A small bump or vibration during transit can crack the panel internally — damage that may not even be visible until the set is switched on. Internal panel damage is irreparable and will cost you a full panel replacement.
By having Refitec Kenya come to you, you eliminate that risk entirely. Your TV never leaves your home until it is fully repaired and tested.
Frequently Asked Questions
How much does it cost to repair a 65″–85″ TV in Nairobi? Costs vary depending on the fault. A backlight repair typically costs less than a board replacement, and a panel replacement is the highest-cost repair. Call 0704843613 for a free over-the-phone estimate based on your symptoms.
How long does the repair take? Most common faults are resolved within 1–3 hours on the same visit. If a part needs to be sourced, we return within 24–48 hours.
Do you offer a warranty on repairs? Yes. Refitec Kenya provides a warranty on all parts and labour. Ask our technician for details at the time of the visit.
My TV fell off the wall mount. Can you repair it? It depends on the extent of the damage. If the panel is intact, there is a good chance we can repair the internal electronics. WhatsApp us a photo at 0704843613 and we will advise.
Can you repair a TV that was damaged by a power surge? Yes. Power surge damage typically affects the power board and sometimes the main board — both of which we repair or replace in-home.
Book Your In-Home Large Screen TV Repair Today
Do not risk moving your large TV to a shop. Refitec Kenya comes to you — with the tools, parts, and expertise to fix your 65″, 75″, or 85″ TV correctly, the first time.
Call or WhatsApp: 0704843613
Refitec Kenya — Trusted TV Repair, In the Comfort of Your Home.