📞 Call or WhatsApp: 0704843613
Common Hisense Washing Machine Problems
Machine Not Starting?
You likely need a door latch, door interlock switch, or control board. Call us at 0704843613 and we’ll confirm the right part for your model.
Leaking Water?
The problem is usually a worn door seal, cracked inlet valve, or loose drain hose. We stock all three. WhatsApp 0704843613 with your model number.
Drum Not Spinning?
A snapped drive belt or worn motor brushes is the most common cause. These are fast-moving parts — order yours today via 0704843613.
Machine Not Draining?
You likely have a blocked filter or a failed drain pump. Start by cleaning the filter. If that doesn’t fix it, the drain pump needs replacing.
Loud Noise During Spin?
This points to worn drum bearings or damaged shock absorbers. Left too long, this can damage the drum itself — replace early.
Not Filling with Water?
A faulty water inlet valve or pressure switch is usually responsible. We stock compatible parts for most Hisense models sold in Kenya.
Error Codes on Display?
Error codes often point to a faulty PCB or control module. Share your model number and error code with us on WhatsApp 0704843613 for fast diagnosis.
About Refitec Kenya
Refitec Kenya is a trusted appliance spare parts supplier based in Kenya. We specialise in sourcing and supplying genuine and high-quality compatible spare parts for Hisense washing machines, helping Kenyan households and technicians get their appliances running again — fast and affordably.
📞 Call or WhatsApp: 0704843613
Hisense Washing Machine Spare Parts We Stock
1. Door Seals & Gaskets
Prevents water from leaking around the drum door. Compatible with most Hisense front-load models available in Kenya.
2. Drive Belts
Connects the motor to the drum. A broken drive belt means no spinning. We stock belts for various Hisense drum sizes.
3. Water Inlet Valves
Controls the flow of water into the machine. If your machine fills slowly or not at all, this valve is usually the cause.
4. Control Boards (PCBs)
The electronic brain of your machine. We source replacement PCBs compatible with Hisense washing machine models sold in Kenya.
5. Motor Brushes
Carbon brushes wear out over time and cause the machine to stop spinning. A cost-effective fix before considering a full motor replacement.
6. Drum Bearings
Worn bearings create a loud rumbling during the spin cycle. Replacing them early prevents further drum damage.
7. Drain Pumps & Filters
If water is sitting in the drum after a wash cycle, the drain pump or a clogged filter is to blame. We stock both.
8. Shock Absorbers
Reduce vibration during spinning. If your machine is “walking” across the floor or shaking violently, these need replacing.
9. Heating Elements & Thermostats
For Hisense models with a hot wash function. We carry heating elements and thermostats to restore proper temperature control.
10. Door Latches & Interlock Switches
A broken door latch will stop the machine from starting entirely. We stock interlock switches for multiple Hisense models.
How to Order Hisense Spare Parts from Refitec Kenya
Step 1 — Find Your Hisense Model Number
Look for the model number label:
- Inside the door rim
- On the back panel of the machine
- In your user manual
Common Hisense model formats include: WFHV7012T, WM5S1045BW, HWE1014VA
Step 2 — Identify the Faulty Part
Use the Quick Answers section at the top of this page to identify your problem. If you’re unsure, don’t worry — describe the fault to our team and we’ll diagnose it for you.
Step 3 — Contact Refitec Kenya
📞 Call or WhatsApp: 0704843613
When you reach out, share:
- Your Hisense model number
- A short description of the problem
- Your location for delivery arrangements
Step 4 — Get a Quote and Confirm Your Order
We’ll respond with part availability and pricing. Payment is accepted via M-Pesa or cash on delivery (selected areas in Nairobi).
Step 5 — Receive Your Part
- Nairobi: Same-day or next-day delivery available
- Countrywide: Parts shipped via courier across Kenya
Why Choose Refitec Kenya?
✅ Genuine & Compatible Parts
We stock high-quality Hisense-compatible spare parts that meet manufacturer specifications.
✅ Expert Diagnosis Support
Not sure what part you need? Our team helps you identify the exact fault before you spend a shilling.
✅ Nairobi & Countrywide Delivery
We deliver across Kenya — from Mombasa to Kisumu to Nakuru.
✅ Affordable Prices
Get genuine-quality parts at fair, competitive prices — no inflated markups.
✅ Fast Response via WhatsApp
Send us a message and get a reply quickly. No long queues or waiting.
Contact Refitec Kenya
📱 Call or WhatsApp: 0704843613 🕗 Monday – Saturday | 8:00 AM – 6:00 PM
Stop overpaying for a new machine. Fix it with the right part from Refitec Kenya.
Refitec Kenya — Trusted Appliance Spare Parts Supplier in Kenya