Description: Looking for professional washing machine repair in Riat Hills, Kisumu? Refitec offers fast, affordable, and reliable washing machine repair services on-site and in-shop. Call or WhatsApp us today on 0704843613.
Introduction
When your washing machine breaks down unexpectedly, it can disrupt your entire household routine. Dirty laundry piles up, and frustration sets in fast. If you are in Riat Hills or anywhere in Kisumu and searching for “washing machine repair near me,” you have come to the right place. Refitec is a trusted appliance repair company serving residents and businesses across Kisumu with prompt, professional, and affordable washing machine repair services.
With a team of skilled and experienced technicians, Refitec diagnoses and fixes all types of washing machine faults, from minor glitches to complex mechanical and electrical failures. Whether you own a top loader, front loader, or semi-automatic washing machine, we have you covered.
Estates and Apartments We Serve in Riat Hills, Kisumu
Refitec proudly serves homeowners, tenants, and businesses across Riat Hills and its surrounding neighborhoods. If you live in any of the following estates or areas, we come directly to your doorstep:
| Estate / Area | Location |
|---|---|
| Riat Hills Estate | Riat, Kisumu |
| Milimani Estate | Near Riat, Kisumu |
| Lolwe Estate | Kisumu |
| Nyalenda | Kisumu |
| Mamboleo Estate | Kisumu |
| Kondele | Kisumu |
| Migosi Estate | Kisumu |
| Obunga | Kisumu |
| Tom Mboya Estate | Kisumu |
| Manyatta | Kisumu |
| Kibuye | Kisumu |
| Arina Estate | Kisumu |
| Dunga Road | Kisumu |
| Central Business District | Kisumu Town |
Whether you live in a gated community, apartment block, or stand-alone home in Riat Hills or broader Kisumu, Refitec technicians will reach you quickly.
Common Washing Machine Problems Diagnosed and Repaired by Refitec
At Refitec, we handle a wide range of washing machine problems. Below are the most common faults our technicians encounter and fix on a daily basis:
| Problem | Description |
|---|---|
| Machine Not Turning On | Electrical faults, broken power boards, or blown fuses |
| Drum Not Spinning | Faulty motor, worn-out belt, or damaged bearings |
| Machine Not Draining | Blocked pump filter, clogged drain hose, or defective pump |
| Excessive Vibration & Noise | Unbalanced load, worn bearings, or loose drum paddles |
| Water Leaking | Damaged door seal, cracked hose, or faulty pump gasket |
| Machine Not Filling With Water | Faulty inlet valve, kinked hose, or pressure sensor issues |
| Washing Machine Stopping Mid-Cycle | Control board failure, overheating, or lid switch problems |
| Door Not Locking or Opening | Faulty door interlock or damaged latch mechanism |
| Error Codes Showing on Display | Sensor failures, software errors, or component faults |
| Burning Smell | Motor issues, electrical short circuits, or overheated components |
| Clothes Coming Out Still Dirty | Detergent dispenser blockage, water temperature issues, or drum problems |
| Machine Overheating | Thermostat failure or heating element malfunction |
No matter the fault, our technicians carry genuine spare parts and the right diagnostic tools to restore your washing machine to full working condition.
How Refitec Diagnoses Washing Machine Faults
Refitec follows a systematic and professional approach to diagnosing washing machine problems to ensure accurate repairs and long-lasting solutions. Here is how our process works:
Step 1 – Initial Assessment When our technician arrives at your home or you bring your machine to our workshop, we begin with a thorough visual inspection. We check for obvious physical damage, loose connections, and signs of burning or water damage.
Step 2 – Symptom Analysis We ask the customer to describe the problem and run the machine through its cycles to replicate the fault. This helps us identify whether the issue is mechanical, electrical, or software-related.
Step 3 – Component Testing Using professional diagnostic tools and multimeters, we test key components including the motor, heating element, control board, capacitors, sensors, and pumps to isolate the faulty part.
Step 4 – Error Code Reading For modern digital washing machines, we read and interpret error codes displayed on the machine’s panel to pinpoint the exact fault quickly.
Step 5 – Cost Estimate & Approval Once the fault is identified, we provide you with a transparent cost estimate before proceeding with any repair. No hidden charges.
Step 6 – Repair & Testing We carry out the repair using quality spare parts and run the machine through full test cycles to confirm it is working perfectly before handing it back to you.
All Washing Machine Brands Repaired by Refitec
Refitec technicians are trained to repair virtually all washing machine brands available in the Kenyan market. Below is a comprehensive list:
| Brand | Type |
|---|---|
| Samsung | Front Loader & Top Loader |
| LG | Front Loader & Top Loader |
| Whirlpool | Front Loader & Top Loader |
| Bosch | Front Loader |
| Miele | Front Loader |
| Electrolux | Front Loader & Top Loader |
| Hotpoint | Front Loader & Top Loader |
| Hisense | Top Loader & Semi-Automatic |
| Amana | Top Loader |
| Bruhm | Top Loader & Semi-Automatic |
| Von Hotpoint | Top Loader |
| Haier | Front Loader & Top Loader |
| Nasco | Semi-Automatic |
| Midea | Top Loader & Front Loader |
| Ariston | Front Loader |
| Beko | Front Loader |
| Sharp | Top Loader |
| Zanussi | Front Loader |
| AEG | Front Loader |
| Mika | Semi-Automatic |
If your washing machine brand is not listed above, do not worry — simply call us on 0704843613 and we will advise you accordingly.
Other Appliances Repaired by Refitec in Riat Hills and Kisumu
Refitec is not just a washing machine repair company. We are a full-service home and commercial appliance repair company. Our technicians in Riat Hills and Kisumu also repair the following appliances:
| Appliance | Services Offered |
|---|---|
| Refrigerators & Freezers | Compressor replacement, gas refilling, thermostat repair |
| Dishwashers | Pump repair, door latch, drainage issues |
| Cookers & Ovens | Burner repair, ignition faults, thermostat replacement |
| Microwaves | Magnetron replacement, door sensor, heating faults |
| Water Dispensers | Cooling system, tap replacement, pump issues |
| Air Conditioners | Gas recharge, filter cleaning, compressor repair |
| Electric Stoves | Heating element, control knob, wiring faults |
| Tumble Dryers | Belt replacement, motor repair, heating faults |
| Television Sets | Screen repair, power board faults, audio issues |
| Water Heaters / Geysers | Element replacement, thermostat, pressure valve |
Whatever your appliance problem, Refitec has a solution for you in Riat Hills and across Kisumu.
On-Site and Shop Repair Services by Refitec
Refitec understands that every customer has different needs and preferences. That is why we offer two convenient service options:
On-Site Repair Services Our technicians come directly to your home, apartment, or office in Riat Hills and Kisumu. On-site repair is ideal for large appliances like washing machines, refrigerators, and dishwashers that are difficult to transport. Simply call or WhatsApp us, describe your problem, and we will schedule a technician visit at a time that suits you — including evenings and weekends. Our response time within Riat Hills and major Kisumu estates is fast, often same-day.
Workshop / In-Shop Repair Services If you prefer to bring your appliance to us, our well-equipped workshop is available to handle repairs that require more time, specialized equipment, or spare parts sourcing. Our workshop is fully stocked with genuine spare parts for all major appliance brands. In-shop repairs are often faster for smaller appliances and allow our technicians to carry out more comprehensive testing after the repair.
Both services come with a repair warranty, giving you peace of mind that the work is done right.
Tips to Prevent Washing Machine Problems
Taking good care of your washing machine can save you money on repairs and extend the life of your appliance. Here are practical tips from Refitec technicians:
1. Do Not Overload the Drum Always follow the manufacturer’s recommended load capacity. Overloading strains the motor, bearings, and suspension, leading to premature wear and loud vibrations.
2. Use the Right Detergent and Correct Amount Using too much detergent or the wrong type, especially regular detergent in front-loaders, causes excessive foam buildup that can damage the drum seal and pump. Always use the recommended detergent type and quantity.
3. Clean the Filter Regularly The pump filter traps lint, coins, buttons, and debris. A clogged filter can prevent draining and damage the pump. Clean it at least once a month.
4. Run a Drum Cleaning Cycle Run an empty hot wash cycle with a washing machine cleaner or white vinegar once a month to eliminate bacteria, mold, and detergent residue from inside the drum.
5. Leave the Door Open After Use After every wash, leave the door slightly open to allow moisture to escape. This prevents mold and mildew from developing inside the drum and on the door seal.
6. Check Pockets Before Washing Coins, keys, and other hard objects can damage the drum, scratch the glass door, or block the pump. Always empty pockets before loading clothes.
7. Level Your Machine Properly Ensure your washing machine sits on a flat, level surface. An unbalanced machine vibrates excessively during spinning, wearing out the drum bearings and suspension rods faster.
8. Inspect Hoses Periodically Check the water inlet and drain hoses for cracks, kinks, or loose connections every few months. Replace damaged hoses promptly to prevent leaks.
9. Do Not Ignore Warning Signs If your machine starts making unusual noises, displaying error codes, or taking longer than usual to complete a cycle, call Refitec early before a small problem becomes a costly one.
10. Service Your Machine Annually Book a routine maintenance check with Refitec at least once a year. Our technicians will inspect all key components, clean the drum, check the belt and bearings, and ensure your machine is running efficiently.
Contact Refitec for Washing Machine Repair in Riat Hills, Kisumu
Are you searching for washing machine repair near me in Riat Hills, Kisumu? Do not let a faulty washing machine stress you out. Refitec is just a call or WhatsApp away. Our friendly team is ready to take your booking, answer your questions, and dispatch a qualified technician to you as soon as possible.
| Contact Method | Details |
|---|---|
| 📞 Phone | 0704843613 |
| 0704843613 | |
| info@refitec.co.ke | |
| 🌐 Website | www.refitec.co.ke |
We serve customers across Riat Hills, Milimani, Kondele, Manyatta, Mamboleo, Migosi, Nyalenda, Kibuye, and all other estates in Kisumu. Contact us today for a free diagnosis quote and experience why Refitec is Kisumu’s most trusted appliance repair company.
Refitec — Fast. Reliable. Affordable Appliance Repair in Kisumu.