Description: Looking for professional washing machine repair in Polyview, Kisumu? Refitec offers fast, affordable, and reliable washing machine repair services at your doorstep or in our shop. Call or WhatsApp us today on 0704843613.
Introduction
Is your washing machine acting up and disrupting your daily routine? You are not alone. Washing machines are among the most used home appliances, and like all machines, they eventually develop faults. Whether your machine is leaking, making strange noises, not spinning, or simply refusing to start, Refitec is here to help.
Refitec is a trusted appliance repair company serving residents of Polyview and the wider Kisumu area. With a team of skilled, experienced technicians, we diagnose and repair all types and brands of washing machines quickly and at affordable rates. We come to you — no need to haul your machine anywhere. Simply call or WhatsApp us on 0704843613 and we will be at your door.
Areas We Serve in Polyview and Surrounding Estates in Kisumu
Refitec proudly serves customers across Polyview and its neighboring estates and apartments. Whether you live in a gated community, a stand-alone house, or a high-rise apartment, our technicians will come to you. Some of the specific estates and apartments we serve include:
| Estate / Apartment | Location |
|---|---|
| Polyview Estate | Polyview, Kisumu |
| Milimani Estate | Kisumu |
| Mamboleo | Kisumu |
| Nyalenda | Kisumu |
| Kondele | Kisumu |
| Manyatta | Kisumu |
| Obunga | Kisumu |
| Migosi Estate | Kisumu |
| Tom Mboya Estate | Kisumu |
| Nyamasaria | Kisumu |
| Kibuye Estate | Kisumu |
| Riat Hills | Kisumu |
| Bonde la Amani | Kisumu |
| Lolwe Estate | Kisumu |
| Byford Apartments | Polyview Area |
| Greenfield Apartments | Kisumu |
| Lake Basin Apartments | Kisumu |
If your estate is not listed here, do not worry — contact us and we will confirm coverage in your area.
Common Washing Machine Problems Diagnosed and Repaired by Refitec
Washing machines can develop a wide range of faults over time. At Refitec, no problem is too big or too small. Below are the most common washing machine issues our technicians handle daily in Polyview and across Kisumu:
| Problem | Description |
|---|---|
| Machine not turning on | Electrical faults, faulty power board, or damaged door latch |
| Not spinning or agitating | Worn belt, faulty motor, or defective control board |
| Water not filling | Faulty inlet valve, water pressure issues, or blocked filter |
| Leaking water | Damaged door seal, cracked drum, or loose hose connections |
| Not draining | Clogged drain pump, blocked filter, or broken pump motor |
| Excessive vibration and noise | Worn drum bearings, loose parts, or unbalanced load sensor fault |
| Error codes on display | Electronic control board faults or sensor malfunctions |
| Overheating | Faulty thermostat or heating element issues |
| Door not opening or locking | Broken door latch mechanism or control module fault |
| Clothes coming out too wet | Spin cycle not completing due to belt or motor issues |
| Burning smell | Motor or wiring faults requiring immediate attention |
| Machine stopping mid-cycle | Electronic board fault, overheating, or power supply issue |
If you are experiencing any of the above problems in Polyview or nearby, call Refitec now on 0704843613 for fast diagnosis and repair.
How Refitec Diagnoses Washing Machine Faults
At Refitec, we take a systematic and professional approach to fault diagnosis. Here is how we do it:
Step 1 — Initial Assessment Our technician starts by listening to you — what symptoms have you noticed? When did the problem start? This helps narrow down the likely cause before any physical inspection.
Step 2 — Visual Inspection We carefully inspect the machine for visible signs of damage such as burnt components, broken parts, water damage, or loose wiring.
Step 3 — Error Code Reading For modern washing machines with digital displays, we read and interpret error codes from the control panel. These codes are valuable in quickly pinpointing the faulty component.
Step 4 — Component Testing Using specialized tools including multimeters and diagnostic equipment, we test individual components such as the motor, heating element, pump, inlet valve, control board, and sensors.
Step 5 — Water and Drainage Check We run a controlled test cycle to observe water intake, drainage, and spinning behavior to confirm or rule out hydraulic faults.
Step 6 — Fault Confirmation and Quotation Once the fault is confirmed, we explain the problem to you in simple terms and provide a transparent, no-obligation repair quotation before any work begins.
Step 7 — Repair and Testing We carry out the repair using quality spare parts and run a full test cycle before leaving to ensure the machine is working perfectly.
Washing Machine Brands Repaired by Refitec
Refitec technicians are trained and experienced in repairing all major washing machine brands available in Kenya and the broader East African market.
| Brand | Type |
|---|---|
| Samsung | Front load & Top load |
| LG | Front load & Top load |
| Whirlpool | Front load & Top load |
| Bosch | Front load |
| Miele | Front load |
| Electrolux | Front load & Top load |
| Zanussi | Front load |
| Hisense | Top load & Front load |
| Bruhm | Top load |
| Ramtons | Top load |
| Von | Top load & Front load |
| Hotpoint | Front load & Top load |
| Beko | Front load |
| Indesit | Front load |
| Ariston | Front load |
| AEG | Front load |
| Midea | Top load & Front load |
| Haier | Top load & Front load |
| Sharp | Top load |
| Panasonic | Top load & Front load |
Do not see your brand on this list? Call us on 0704843613 and we will advise you accordingly.
Other Appliances Repaired by Refitec in Polyview and Kisumu
Washing machine repair is just one of the many services Refitec offers. We are a full-service home appliance repair company. Below is a summary of other appliances we repair:
| Appliance | Brands Covered |
|---|---|
| Refrigerators and Freezers | Samsung, LG, Hisense, Von, Hotpoint, Bruhm, Bosch, and more |
| Cookers and Ovens | Ramtons, Von, Hotpoint, Electrolux, Beko, Ariston, Bosch |
| Dishwashers | Bosch, Miele, Samsung, LG, Zanussi |
| Tumble Dryers | Samsung, LG, Bosch, Whirlpool, Electrolux |
| Microwave Ovens | Samsung, LG, Ramtons, Bruhm, Panasonic, Sharp |
| Water Dispensers | Ramtons, Nunix, Tropicana, Von |
| Air Conditioners | Samsung, LG, Midea, Hisense, Carrier |
| Electric Kettles and Blenders | All major brands |
| Televisions | Samsung, LG, Sony, Hisense, Skyworth |
| Water Heaters / Geysers | Ariston, Betamax, Bosch |
On-Site and Shop Repair Services in Polyview and Kisumu
Refitec understands that convenience matters to you. That is why we offer two flexible service options:
On-Site Repair — We Come to You This is our most popular service. Our technician visits your home or office in Polyview or anywhere in Kisumu at a time that works for you. You do not need to disconnect or transport your washing machine. We bring our tools and common spare parts so that in most cases, the repair is completed the same day. This service is especially valuable for large appliances like front-load washing machines that are heavy and awkward to move.
Workshop / Shop Repair For complex faults that require specialized equipment or more time, we may recommend bringing the machine to our repair workshop. Our shop is fully equipped to handle advanced repairs including motor rewinding, control board repairs, and drum replacements. We ensure your appliance is handled with care and returned to you in top working condition.
Whichever option works best for you, Refitec guarantees quality workmanship, genuine spare parts where available, and a warranty on repairs carried out.
Tips to Prevent Washing Machine Problems
Proper care and maintenance can significantly extend the life of your washing machine and prevent costly breakdowns. Here are practical tips every washing machine owner in Polyview and Kisumu should follow:
Do not overload the machine. Overloading strains the motor, drum bearings, and belt, leading to premature wear. Always follow the manufacturer’s load capacity guidelines.
Clean the drum regularly. Run an empty hot wash cycle once a month with a drum cleaner or white vinegar to remove detergent buildup, mold, and bacteria that cause bad smells.
Use the right detergent and the correct amount. Using too much detergent or the wrong type (especially regular detergent in a front-loader) causes excessive suds that can damage the drum and pump.
Clean the filter frequently. Most washing machines have a lint and debris filter that should be cleaned every one to two months to prevent drainage problems.
Check pockets before washing. Coins, keys, and small objects can damage the drum, block the pump, and cause costly repairs.
Inspect hoses and connections. Check the water inlet and drain hoses every few months for cracks, kinks, or leaks and replace worn hoses immediately.
Keep the machine level. An unbalanced machine vibrates excessively, damages drum bearings, and makes a lot of noise. Use the adjustable feet to level the machine on a flat surface.
Leave the door open after washing. This is especially important for front-loaders. Leaving the door ajar after a wash allows the drum to dry out and prevents mold and mildew from developing inside.
Avoid slamming the door. Gently close the door to protect the door seal and latch mechanism, which are expensive to replace.
Schedule regular servicing. Just like a car, your washing machine benefits from periodic professional servicing. Refitec offers maintenance checks to keep your machine running efficiently and catch small problems before they become major faults.
Contact Refitec for Washing Machine Repair in Polyview, Kisumu
Are you searching for washing machine repair near me in Polyview or anywhere in Kisumu? Refitec is your go-to appliance repair partner. We respond fast, diagnose accurately, and repair professionally. Here is how to reach us:
| Contact Method | Details |
|---|---|
| Phone | 0704843613 |
| 0704843613 | |
| info@refitec.co.ke | |
| Website | www.refitec.co.ke |
Call or WhatsApp us today on 0704843613 to book an on-site repair appointment or get a free quote. Our friendly team is ready to assist you and get your washing machine back to working order as quickly as possible.
Refitec — Reliable Appliance Repair Experts in Polyview, Kisumu and Beyond.