Electrolux Washing Machine Error Codes Technicians Fix at Refitec Kenya

Common Electrolux Error Codes Reference Table

Error CodeMeaningPotential Solutions
E10Water inlet problemCheck water supply, inlet hose, and water pressure
E11Filling issue (water not reaching required level)Inspect inlet valve, clean filters, check water pressure
E13Water leakage detectedCheck door seal, hose connections, and drain pump
E20Drainage problemClean drain filter, inspect drain hose for blockages
E21Draining timeout (water not draining within time)Check drain pump, remove obstructions from drain system
E23Drain pump relay issueInspect drain pump and control board connections
E24Drain pump problemCheck pump for blockages or mechanical failure
E31Pressure sensor faultReplace or recalibrate pressure sensor
E32Calibration errorRun diagnostic mode or recalibrate sensors
E33Pressure sensor inconsistencyCheck sensor wiring and water level system
E35Water level too highInspect pressure switch and inlet valve
E40Door lock malfunctionCheck door closure, inspect lock mechanism
E41Door not properly closedEnsure proper door closure, inspect latch
E42Door lock faultReplace door lock assembly
E51Motor triac short circuitCheck motor control board
E52Motor tacho signal issueInspect motor tachometer or replace motor
E53Motor communication errorCheck motor wiring and control board
E54Motor relay problemInspect motor relay on control board
E57Inverter current too highCheck motor and control board
E61Heating issue (water not heating properly)Inspect heating element and thermostat
E62Overheating detectedCheck temperature sensor and heating element
E66Heating relay faultReplace control board or heating relay
E71Temperature sensor issueReplace NTC temperature sensor
E74NTC sensor misplacedReposition or replace temperature sensor
E82Selector switch faultInspect program selector switch
E85Pump/drain filter cloggedClean drain pump and filter
E91Communication error (user interface to main board)Check wiring between boards
E93Configuration errorReset machine or reprogram control board
E94Configuration/cycle errorRun factory reset or contact technician
EF0Excessive foam detectedReduce detergent amount, use HE detergent

Electrolux washing machines are renowned for their reliability and advanced features, but like all appliances, they can encounter occasional problems. When your Electrolux washer displays an error code, it’s the machine’s way of communicating what’s gone wrong. At Refitec.co.ke, we specialize in diagnosing and fixing all Electrolux washing machine error codes, ensuring your appliance returns to optimal performance quickly and efficiently.

Understanding Electrolux Error Codes

Modern Electrolux washing machines are equipped with sophisticated diagnostic systems that monitor every aspect of the washing cycle. When the machine detects an anomaly, it displays an alphanumeric error code on the control panel. These codes are invaluable for technicians, providing specific information about the nature and location of the problem. Understanding these codes can help you determine whether it’s a simple fix you can handle yourself or if professional assistance is required.

Water Supply and Drainage Errors (E10-E24 Series)

The most common error codes relate to water supply and drainage issues. Error codes E10 and E11 indicate problems with water inlet, often caused by closed water taps, kinked inlet hoses, or low water pressure. These are sometimes simple fixes that homeowners can address themselves by checking water connections and ensuring adequate water supply.

Drainage errors like E20, E21, and E24 are equally common and typically indicate blockages in the drain system. The drain filter, located at the front bottom of most Electrolux washers, can accumulate lint, coins, and small objects over time. Regular cleaning of this filter can prevent many drainage-related errors. However, if the error persists after cleaning, the drain pump itself may be faulty and require professional replacement.

Door Lock Issues (E40-E42 Series)

Door lock errors are frustrating but usually straightforward to resolve. The E40, E41, and E42 codes indicate that the machine cannot secure the door properly or verify that it’s locked. Sometimes, this is simply due to an item of clothing caught in the door seal, preventing proper closure. Other times, the door lock mechanism itself may have failed and need replacement. At Refitec.co.ke, our technicians carry genuine Electrolux door lock assemblies and can replace them on the spot, minimizing your downtime.

Motor and Drive System Errors (E51-E57 Series)

Motor-related error codes are more serious and always require professional intervention. These codes indicate problems with the motor control system, motor itself, or the communication between components. The E52 error, for instance, points to a tachometer problem—the sensor that monitors motor speed. Motor issues can stem from worn carbon brushes, failed bearings, or electronic control board problems. Our technicians have the expertise and specialized tools to accurately diagnose and repair these complex issues.

Heating System Errors (E61-E66, E71, E74)

If your Electrolux washer displays heating-related error codes, it means the machine cannot heat water properly or is detecting temperature anomalies. The E61 code typically indicates a faulty heating element, while E71 points to a temperature sensor issue. These problems prevent the machine from completing wash cycles that require warm or hot water. Replacing heating elements and temperature sensors requires technical knowledge and proper tools, making it essential to contact professional repair services like Refitec.co.ke.

Electronic and Communication Errors (E82-E94, EF0)

The higher-number error codes often relate to electronic control issues, communication problems between circuit boards, or configuration errors. The E91 code, for example, indicates communication failure between the user interface and main control board, which could result from loose connections or faulty wiring. The E93 and E94 codes suggest configuration errors that may require factory reset procedures or control board reprogramming.

The EF0 code is unique—it indicates excessive foam detection. While not a mechanical failure, using too much detergent or the wrong type of detergent can trigger this error. Always use high-efficiency (HE) detergent in appropriate amounts for Electrolux washers.

Why Choose Refitec.co.ke for Electrolux Repairs

At Refitec.co.ke, we understand the inconvenience of a malfunctioning washing machine. Our team of certified technicians specializes in Electrolux appliances and stays updated on the latest diagnostic techniques and repair procedures. We maintain an extensive inventory of genuine Electrolux spare parts, ensuring that repairs are completed promptly without waiting for parts to arrive.

We offer same-day service in many areas, transparent pricing with no hidden costs, and a comprehensive warranty on all repairs and parts. Our technicians arrive equipped with the latest diagnostic tools and most commonly needed parts, allowing us to complete most repairs in a single visit.

Preventive Maintenance Tips

While we’re always ready to help when problems arise, preventing errors is even better. Regular maintenance can extend your Electrolux washer’s lifespan and prevent many common error codes. Clean the drain filter monthly, check and clean the detergent drawer regularly, inspect inlet hoses for wear or damage, avoid overloading the machine, and use the appropriate amount of HE detergent.

When your Electrolux washing machine displays an error code, don’t panic. Whether it’s a simple water supply issue or a complex motor problem, Refitec.co.ke has the expertise to diagnose and fix it. Contact us today for fast, reliable, and professional Electrolux washing machine repair services. Visit our website at refitec.co.ke or call us to schedule a service appointment. Let us get your laundry routine back on track with minimal disruption to your daily life.