Common TV Problems and How to Fix Them
Television sets, like any other electronic appliances, are prone to issues that can arise due to age, power surges, poor handling, or factory defects. Here’s a breakdown of common TV problems across different brands and their possible solutions.
1. No Power / TV Not Turning On
This is one of the most common issues users face.
Possible Causes:
- Faulty power supply board
- Damaged power cable
- Blown fuse or capacitor
- Internal short circuits
Solution:
A professional technician can diagnose whether the issue lies with the main board, power supply, or cable and replace the faulty components. At Refitec, we have tools and experience to safely open and repair power issues in all major brands.
2. No Picture but Has Sound
You may hear audio but the screen remains black.
Common in Brands: Samsung, LG, Sony, TCL
Possible Causes:
- Faulty LED backlight
- T-con board failure
- Screen panel damage
Solution:
Our experts at Refitec can replace LED strips, repair or change the T-con board, or, in some cases, replace the panel where cost-effective.
3. TV Turns On and Off Automatically (Power Cycling)
This issue is frustrating and mostly affects smart TVs.
Common in Brands: Hisense, Skyworth, Vision Plus, Vitron
Causes:
- Software glitch
- Power supply fluctuation
- Overheating
- Mainboard failure
Solution:
Refitec performs firmware updates, power board replacements, and motherboard diagnostics to ensure your TV stays on reliably.
4. No Sound but Picture is Visible
Your TV screen works perfectly, but no audio comes through.
Common in Brands: Sony Bravia, Samsung, LG
Causes:
- Speaker damage
- Sound IC or audio amplifier issue
- Muted or wrong audio settings
Solution:
We check internal sound circuits, audio ICs, and external speaker jacks, ensuring full audio restoration.
5. Lines on the Screen / Double Image
This can include vertical or horizontal lines or distorted images.
Common in Brands: TCL, Skyworth, LG, Sony
Causes:
- Loose or damaged ribbon cables
- Panel damage
- T-Con board fault
Solution:
At Refitec, we fix cable connections, replace T-Con boards, or perform screen repairs with precision.
6. Remote Not Working or TV Not Responding to Commands
Causes:
- Dead remote batteries
- Faulty IR sensor
- Remote needs re-pairing
Solution:
We test and replace infrared sensors, repair remote circuits, or reset the pairing on smart remotes.
7. Smart TV Not Connecting to Wi-Fi
A common complaint in modern TVs.
Common in Brands: Hisense, Samsung, Vitron, Android TVs
Causes:
- Software issues
- Wi-Fi module failure
- Network setting errors
Solution:
Our team at Refitec updates firmware, resets network settings, or replaces the Wi-Fi module as needed.
TV Brands We Service at Refitec
At Refitec, we repair a wide range of TV brands, including but not limited to:
| Brand | Common Issues Handled |
|---|---|
| Samsung | Power issues, screen problems, software updates |
| LG | Backlight replacement, sound issues, motherboard faults |
| Sony | Panel issues, T-Con board replacement, audio faults |
| Hisense | Auto shutdowns, Wi-Fi issues, backlight faults |
| Vitron | Remote pairing, screen damage, no sound problems |
| Vision Plus | Flickering screens, standby mode issues |
| Skyworth | Boot loop repair, picture ghosting, poor color calibration |
| TCL | Double image issues, HDMI port repairs, Android OS issues |
| Synix | Green screen, input lag, faulty firmware |
| Panasonic | Slow boot, software corruption, backlight dimming |
Conclusion: Refitec is Your Trusted TV Repair Partner
All these TV issues — whether it’s power problems, screen faults, no sound, or smart features not working — can be professionally diagnosed and repaired by Refitec. We offer:
- Expert diagnosis
- Same-day repairs (where possible)
- Affordable and genuine parts
- Friendly service and doorstep pickup/delivery options
Call Refitec Today: 📞 0704843613
Website: refitec.co.ke
Don’t throw away your faulty TV — let Refitec bring it back to life!
