If your LG washing machine is burning, tearing, or damaging your clothes, you’re not alone. This frustrating issue can ruin expensive garments and indicate that your washing machine requires professional attention. At Refitec Kenya, we specialize in diagnosing and repairing LG washing machines, helping homeowners restore their appliances to perfect working condition.
Need LG washing machine repair? Call or WhatsApp Refitec Kenya today on 0704843613 for fast and reliable service.
Introduction
An LG washing machine is designed to clean clothes gently while protecting delicate fabrics. However, if your clothes come out with burn marks, melted spots, holes, scorch marks, or unusual wear, something is wrong with the machine or the washing process.
The good news is that most of these problems are repairable once the underlying cause is identified. Understanding why your LG washing machine is damaging your clothes can help prevent further losses and costly repairs.
Signs Your LG Washing Machine Is Damaging Clothes
Common symptoms include:
- Clothes have burn marks.
- Small holes appear after washing.
- Fabric becomes thin or worn out.
- Dark scorch marks on garments.
- Clothes smell burnt.
- Clothes come out twisted excessively.
- Delicate fabrics tear easily.
- White clothes develop grey or brown marks.
- Elastic fabrics lose their stretch.
If you notice any of these signs consistently, your washing machine should be inspected.
Why Is My LG Washing Machine Burning My Clothes?
Several mechanical and operational problems can cause clothing damage.
1. Faulty Washing Machine Drum
The stainless steel drum should have a perfectly smooth surface. If it develops:
- Sharp edges
- Rust
- Cracks
- Dents
it can snag fabrics during spinning.
Solution
A technician should inspect the drum for damage and repair or replace it if necessary.
2. Damaged Drum Paddle (Lifter)
The plastic paddles inside the drum lift clothes during washing.
When cracked or loose, they may:
- Trap garments
- Pull threads
- Tear delicate fabrics
- Cause excessive friction
Solution
Replace broken drum paddles immediately.
3. Worn Drum Bearings
Worn bearings allow the drum to wobble.
This creates gaps between:
- the inner drum
- the outer tub
Small garments such as:
- socks
- underwear
- baby clothes
can become trapped and damaged.
Solution
Replace worn bearings before more expensive damage occurs.
4. Excessive Spin Speed
Many LG washing machines spin at:
- 1000 RPM
- 1200 RPM
- 1400 RPM
Using maximum spin speed on delicate clothing creates excessive friction.
Solution
Use:
- Low Spin for delicate fabrics
- Medium Spin for normal clothes
- High Spin only for towels, jeans and bedding
5. Overloading the Washing Machine
Stuffing too many clothes into the drum causes:
- poor circulation
- excessive rubbing
- fabric stretching
- increased wear
The motor also works harder, increasing heat.
Solution
Never exceed the recommended load capacity.
Examples:
- 7kg washer → maximum 7kg
- 8kg washer → maximum 8kg
- 10kg washer → maximum 10kg
6. Using Too Little Water
If water levels are insufficient, clothes rub directly against each other.
The friction creates:
- fabric damage
- lint
- excessive wear
Solution
Ensure the water inlet valves are functioning correctly and that the selected wash program uses adequate water.
7. Defective Heating Element
Although uncommon, a faulty heating element can overheat water beyond the selected temperature.
High temperatures may:
- melt synthetic fabrics
- damage elastic clothing
- shrink garments
- weaken fibers
Solution
Have the heating element and temperature sensor tested by a qualified technician.
8. Faulty Temperature Sensor (Thermistor)
If the thermistor gives incorrect readings, the control board may continue heating the water.
This may result in:
- burnt smells
- fabric damage
- faded colours
Solution
Replace the faulty thermistor.
9. Incorrect Wash Program
Choosing the wrong wash cycle may expose clothes to:
- excessive agitation
- high temperatures
- long wash times
- high spin speeds
Solution
Always read garment care labels and match them with the appropriate LG wash program.
10. Foreign Objects Inside the Drum
Objects left in pockets often cause clothing damage.
Examples include:
- nails
- screws
- coins
- keys
- hair clips
- bra wires
- safety pins
These objects scratch the drum and tear fabrics.
Solution
Always empty pockets before washing.
11. Damaged Door Seal (Rubber Gasket)
Front-loading LG washing machines have a rubber door gasket.
When torn, clothes may become trapped between:
- the drum
- the door seal
This creates friction that can burn or tear fabrics.
Solution
Replace damaged door seals promptly.
12. Worn Shock Absorbers
Shock absorbers stabilize the drum during spinning.
When worn:
- the drum vibrates excessively
- clothes rub against internal components
- fabric damage increases
Solution
Replace worn suspension dampers.
13. Incorrect Detergent Usage
Using:
- too much detergent
- bleach improperly
- harsh chemicals
can weaken fabric fibers.
Although not technically burning clothes, the damage appears similar.
Solution
Use only the recommended amount of high-quality detergent.
14. Faulty Motor Control
If the motor accelerates erratically, the drum may spin too aggressively.
Symptoms include:
- violent spinning
- loud noises
- excessive vibration
- damaged clothes
Solution
Inspect the motor control board and inverter system.
How Refitec Kenya Diagnoses LG Washing Machine Problems
Our technicians follow a systematic inspection process:
Mechanical Inspection
We examine:
- Drum condition
- Bearings
- Suspension system
- Door seal
- Drum paddles
Electrical Diagnosis
We test:
- Heating element
- Thermistor
- Motor
- Inverter board
- Main control PCB
Performance Testing
We also check:
- Water inlet
- Drain system
- Spin balance
- Wash cycles
- Temperature accuracy
This ensures we identify the exact cause before recommending repairs.
How to Prevent Your LG Washing Machine from Burning Clothes
Follow these maintenance tips:
- Do not overload the machine.
- Separate delicate fabrics.
- Check garment care labels.
- Empty pockets before washing.
- Use the correct detergent.
- Clean the drum regularly.
- Inspect the rubber door seal.
- Avoid unnecessary high-temperature washes.
- Use the correct spin speed.
- Schedule professional servicing once a year.
LG Washing Machine Problems We Repair
At Refitec Kenya, we repair:
- Washing machine not spinning
- Washing machine not draining
- Washing machine leaking water
- Washing machine vibrating excessively
- Washing machine making loud noises
- Washing machine not powering on
- Burning smell from washing machine
- Washing machine not heating water
- Error codes
- Door lock failures
- Motor failures
- Drum bearing replacement
- PCB repair
- Water inlet problems
- Drain pump replacement
- Shock absorber replacement
- Heating element replacement
LG Washing Machine Models We Repair
Our technicians repair all LG washing machine models, including:
- LG Front Load Washing Machines
- LG Top Load Washing Machines
- LG Direct Drive Washing Machines
- LG AI DD Washing Machines
- LG Smart Inverter Washing Machines
- LG TwinWash Models
- LG TurboWash Series
- LG ThinQ Smart Washers
- LG Commercial Washing Machines
Why Choose Refitec Kenya?
Homeowners trust Refitec Kenya because we offer:
- Experienced washing machine technicians
- Accurate fault diagnosis
- Genuine replacement parts
- Affordable repair services
- Fast response across Nairobi and surrounding areas
- Professional workmanship
- Warranty on replaced parts
- Repairs for all major washing machine brands
Conclusion
If your LG washing machine is burning your clothes, do not ignore the problem. The issue may be caused by damaged drum components, worn bearings, faulty heating elements, incorrect wash settings, or other mechanical faults. Prompt diagnosis and repair can prevent further damage to your garments and extend the life of your appliance.
At Refitec Kenya, we provide professional LG washing machine diagnosis, maintenance, and repair services. Whether your machine is burning clothes, tearing fabrics, leaking water, or failing to spin, our experienced technicians are ready to help.
Call or WhatsApp Refitec Kenya today on 0704843613 to book your LG washing machine repair and restore your appliance to peak performance.