Overview
Got a dishwasher that won’t drain, won’t start, or leaves your dishes dirty? Refitec offers fast, affordable dishwasher repair in Nairobi — right at your doorstep or at our workshop. We fix all major brands, charge a flat KSh 1,000 diagnosis fee, and get most repairs done same day. Whether you’re in Westlands, Karen, Kilimani or anywhere across Nairobi, we’ve got you covered.
Call/WhatsApp: 0704843613 www.refitec.co.ke | info@refitec.co.ke
Introduction
Dishwashers save time — until they break down. Then it’s back to the sink. Refitec is a trusted appliance repair company based in Nairobi, specialising in diagnosing and fixing dishwashers of all types and brands. Our technicians are trained, experienced, and carry genuine spare parts.
We understand the Nairobi lifestyle. That’s why we offer on-site repair (we come to you) and workshop repair (drop it off or we collect). No need to Google “dishwasher repair near me in Nairobi” — you’ve already found us.
Areas We Serve in Nairobi
We serve clients across Nairobi, including residents in:
| Zone | Estates & Apartments |
|---|---|
| Westlands | Parklands, Spring Valley, Highridge, Rassini Apartments |
| Kilimani / Kileleshwa | Adlife Plaza area, Elgeyo Marakwet Rd, Dennis Pritt Rd |
| Karen / Langata | Karen Hardy, Bogani, Langata Road estates |
| South B / South C | Hazina Estate, Golf Course Estate, Muhoho Ave |
| Lavington | Lavington Green, Valley Arcade estates |
| Runda / Gigiri | Runda Mumwe, UN area, Gigiri estates |
| Syokimau / Mlolongo | Gateway Estate, Greenpark Estate |
| Kasarani / Roysambu | Safari Park area, Thome Estate, Lucky Summer |
| Embakasi / Donholm | Greenfield Estate, Rabai Road, Greenspan area |
| Ngong Road / Rongai | Adams Arcade, Vetlab, Rongai town area |
| CBD / Upper Hill | Upper Hill flats, Haile Selassie Ave apartments |
| Ruaka / Banana | Two Rivers area, Ruaka town |
Not listed? Call us — we likely still come to you. 0704843613
Common Dishwasher Problems Diagnosed & Repaired by Refitec
These are the issues we fix most often:
| Problem | Possible Cause |
|---|---|
| Dishwasher won’t turn on | Faulty door latch, blown fuse, control board failure |
| Not draining water | Clogged drain hose, faulty drain pump |
| Not cleaning dishes properly | Blocked spray arms, low water pressure, broken pump |
| Leaking water | Worn door gasket, damaged tub, faulty inlet valve |
| Not filling with water | Faulty water inlet valve, float switch issue |
| Leaving dishes wet | Broken heating element, rinse aid dispenser fault |
| Unusual noise during cycle | Worn pump bearings, loose spray arm, foreign object |
| Error codes on display | Control board or sensor faults |
| Door won’t latch/close | Broken latch or hinge |
| Detergent dispenser not opening | Broken dispenser spring or wax motor |
How Refitec Diagnoses Dishwasher Faults
We don’t guess — we diagnose properly. Here’s our process:
- Visual Inspection — We check for obvious physical damage, leaks, or blockages.
- Diagnostic Fee — We charge KSh 1,000 for a full diagnosis. This covers testing all functions and identifying the fault.
- Component Testing — We test the pump, motor, heating element, inlet valve, control board, and sensors.
- Error Code Reading — For digital dishwashers, we read fault codes from the control board.
- Quote Before Repair — We give you a clear cost estimate before touching anything. No surprises.
- Repair & Test — Once approved, we fix it and run a full cycle test before handing it back.
The KSh 1,000 diagnosis fee is deducted from the repair cost if you proceed with us.
Service & Repair Cost Estimates
| Service | Estimated Cost (KSh) |
|---|---|
| Diagnosis fee | 1,000 |
| Drain pump replacement | 2,500 – 4,500 |
| Water inlet valve replacement | 2,000 – 3,500 |
| Heating element replacement | 3,000 – 5,000 |
| Door gasket/seal replacement | 1,500 – 3,000 |
| Control board repair/replacement | 4,000 – 8,000 |
| Spray arm replacement | 1,000 – 2,500 |
| Door latch repair | 1,200 – 2,500 |
| General service/cleaning | 1,500 – 2,500 |
| Detergent dispenser repair | 1,500 – 3,000 |
Prices vary by brand and parts availability. Final quote given after diagnosis.
Dishwasher Spare Parts Prices
| Spare Part | Price Range (KSh) |
|---|---|
| Drain pump | 1,500 – 3,500 |
| Water inlet valve | 1,200 – 2,500 |
| Heating element | 2,000 – 4,000 |
| Door gasket / seal | 800 – 2,000 |
| Spray arm (upper/lower) | 600 – 1,800 |
| Control board | 3,500 – 7,000 |
| Door latch assembly | 800 – 2,000 |
| Detergent dispenser | 1,000 – 2,500 |
| Float switch | 500 – 1,200 |
| Wash motor | 2,500 – 5,000 |
Prices depend on brand and whether original or compatible parts are used.
Dishwasher Brands Repaired by Refitec
We repair virtually all dishwasher brands available in Nairobi:
| Brand | Brand | Brand |
|---|---|---|
| Bosch | Samsung | LG |
| Siemens | Whirlpool | Miele |
| Electrolux | AEG | Beko |
| Neff | Hotpoint | Indesit |
| Zanussi | Fisher & Paykel | Haier |
| Ariston | Candy | Hisense |
| Smeg | Grundig | Midea |
Don’t see your brand? Call us — chances are we’ve seen it before.
Other Appliances Repaired by Refitec in Nairobi
Refitec isn’t just dishwashers. We’re a full appliance repair company.
| Appliance | Services Offered |
|---|---|
| Washing Machines | Drum, motor, PCB, pump repairs |
| Refrigerators & Freezers | Gas recharge, compressor, thermostat |
| Cookers & Ovens | Heating elements, igniters, thermostats |
| Microwaves | Magnetron, door switch, turntable motor |
| Tumble Dryers | Heating element, drum belt, sensors |
| Water Dispensers | Cooling/heating unit, tap repairs |
| Air Conditioners | Service, gas recharge, PCB repairs |
| Electric Cookers | Hob, hotplate, control knob repairs |
On-Site & Workshop Services
On-Site Repair (We Come to You)
No need to uninstall or transport your appliance. Our technician comes to your home or office in Nairobi, diagnoses the fault, and repairs it on the spot if parts are available.
- Fast response — same day or next day bookings
- Great for built-in dishwashers that can’t be easily moved
- We carry common spare parts in our van
Workshop Repair (Drop-Off or Collection)
For complex faults or if you prefer to drop the unit off:
- We can collect and return from your location in Nairobi
- Full workshop facilities with proper tools and diagnostic equipment
- Ideal for out-of-warranty units needing major overhauls
Both options available. Call 0704843613 to book or discuss which suits you.
Tips to Prevent Dishwasher Problems
A little care goes a long way. Here’s how to keep your dishwasher running smoothly:
| Tip | Why It Matters |
|---|---|
| Scrape plates before loading | Prevents drain pump blockages |
| Use the right detergent and amount | Too much causes foam build-up and leaks |
| Clean the filter every 2–4 weeks | Blocked filters reduce cleaning performance |
| Run a hot wash monthly | Clears grease build-up inside the drum |
| Check spray arms for blockages | Blocked holes mean dirty dishes |
| Don’t overload the machine | Restricts water flow and stresses the motor |
| Use rinse aid regularly | Prevents spotting and helps drying |
| Leave the door ajar after a cycle | Reduces moisture build-up and odours |
| Check door seals occasionally | Early detection prevents leaks |
| Run a descaling cycle every 3 months | Removes limescale (common with Nairobi hard water) |
Contact Refitec – Dishwasher Repair Nairobi
Ready to book a repair or need a quick question answered? Reach us through any of the options below:
| Contact Method | Details |
|---|---|
| Phone | 0704843613 |
| 0704843613 | |
| info@refitec.co.ke | |
| Website | www.refitec.co.ke |
We’re available Monday to Saturday, and we respond fast on WhatsApp.
Refitec — Trusted Appliance Repair in Nairobi. Fast. Honest. Reliable.