Yes, most TV repair technicians offer in-home service. Many repair companies provide convenient house calls where a certified technician will diagnose and fix your TV right in your living room. This service is particularly common for large-screen TVs (50+ inches), wall-mounted units, and when the issue can be resolved on-site.
Cost of home visits: Typically $75-$150 for the service call, plus parts and labor
What they fix at home: Screen issues, sound problems, power failures, HDMI port repairs, smart TV connectivity issues
What requires shop repair: Cracked screens, major internal component replacements, water damage
Average repair time: 30 minutes to 2 hours for most common issues
How to book: Call local repair shops, manufacturer service centers, or use platforms like Best Buy Geek Squad, HelloTech, or Puls
Why In-Home TV Repair Makes Sense
Transporting a large television is risky and inconvenient. Modern TVs are thin, fragile, and heavy, making them prone to damage during transit. In-home service eliminates this risk while saving you time and hassle. Technicians arrive with common replacement parts, diagnostic tools, and the expertise to fix most issues without removing your TV from your home.
What to Expect from a Home Visit
When you schedule an in-home TV repair appointment, the technician will typically contact you 30 minutes before arrival. They’ll come equipped with basic tools and common replacement parts. During the visit, they’ll diagnose the problem, provide a repair estimate, and if you approve, complete the work on the spot when possible.
Most reputable companies perform background checks on their technicians and carry insurance for your protection. You should expect professional service, transparent pricing, and a warranty on the work performed.
Common TV Problems Fixed at Home
No power or won’t turn on: Often caused by faulty power supply boards, which technicians can replace in under an hour
Picture but no sound: Usually a speaker or audio board issue that’s easily diagnosed and repaired on-site
Vertical or horizontal lines on screen: May indicate a T-con board failure, replaceable during a home visit
Smart TV connectivity issues: Software updates, network configuration, or Wi-Fi module problems resolved remotely or at home
Backlight problems: LED strip replacements possible for some models, though this requires partial disassembly
HDMI ports not working: Port replacement or mainboard repair can often be done at your location
When In-Home Repair Isn’t Available
Some situations require taking your TV to a repair shop. Severely cracked or shattered screens typically need specialized equipment and clean room environments. Extensive water damage may require complete disassembly and cleaning. If multiple major components need replacement, shops can offer better pricing due to their setup.
Additionally, some very old TV models may not have parts readily available for mobile technicians to carry, requiring special ordering and shop-based work.
How to Find Reliable Home TV Repair Services
Start by checking if your TV is still under manufacturer warranty. Many brands like Samsung, LG, Sony, and Vizio offer authorized in-home service as part of their warranty coverage. This should always be your first option for newer TVs.
For out-of-warranty repairs, research local independent repair shops with strong online reviews. Look for businesses with at least 4+ star ratings and read recent customer feedback. National chains like Best Buy’s Geek Squad offer standardized pricing and service guarantees.
Online platforms have made finding technicians easier. Services like Puls, HelloTech, and Handy connect you with vetted professionals who specialize in TV repairs. These platforms often provide upfront pricing and same-day or next-day appointments.
Preparing for Your Technician’s Visit
Before the appointment, gather your TV’s model and serial number, usually found on a sticker on the back of the unit. Note when the problem started and any specific circumstances, like whether it occurred after a power surge or software update.
Clear the area around your TV so the technician has room to work. If your TV is wall-mounted, they may need access to the back panel. Have your remote control ready, as they’ll need it for diagnostics.
Take photos or videos of the problem if it’s intermittent. This helps technicians understand issues that may not appear during their visit.
Questions to Ask Before Booking
Do you charge a diagnostic fee? Many companies charge a service call fee that may or may not apply toward the repair if you proceed.
What’s included in your warranty? Reputable services offer 30-90 day warranties on parts and labor.
Do you carry parts for my TV brand and model? This determines if same-day repair is possible.
What payment methods do you accept? Some technicians only accept certain payment types.
Are your technicians certified? Look for manufacturer certifications or industry credentials.
Cost Considerations
In-home TV repair typically costs between $100-$400 depending on the issue. Service call fees range from $75-$150, which covers the technician’s visit and diagnosis. This fee usually applies toward the total repair cost if you proceed.
Common repairs like power supply board replacement cost $150-$300 including parts and labor. Main board repairs run $200-$350. Small component repairs like HDMI port fixes may cost $100-$200.
Before authorizing repairs, compare the cost to replacing your TV. As a general rule, if the repair exceeds 50% of a new TV’s cost, replacement might be more economical, especially for TVs over 5-7 years old.
Making the Decision
In-home TV repair is convenient, safe for your television, and often more affordable than replacement for common issues. The key is finding a reputable technician, understanding the costs upfront, and weighing repair versus replacement based on your TV’s age and value.
Most quality repair services will give you an honest assessment of whether repair makes sense or if it’s time to upgrade. Don’t hesitate to get multiple quotes for expensive repairs, and always ask about warranties before proceeding.